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This database is currently blocked

It may have been taken down for technical reasons, such as being moved to a different hosting location. In that case you should retry in 15 minutes.


If the downtime persists it means the database was taken down for legal or administrative reasons.


Not sure what to do? Contact us! This is the message coming when I log in the database, after creating it the very next day my database goes off how should I access it back please some one help as it's in urgent basis 

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Yes I did they gave the ticke system then I don't know what to do then

Sorry, can't help with that. Odoo do sometimes take down databases for legal reasons, but you'll have to follow up with them

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This has happened twice

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I can understand because I'm frustrated myself it has happened twice how many times will I create the say thing please someone help me

I don't think anyone from this forum can help you with this issue. The only option is to contact Odoo and do the follow-up.

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I have contacted them already but nothing happened that's why I came to the forum if anybody could help me

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Thank you so much for trying to help me

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Even, I am facing the same problem now. My database is currently blocked and I am not able to continue my learning. kindly let me know I can get some help. I need to complete the course by this week.


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I am also facing the same issue and have raised an issue with the odoo team, btw When you encountered the issue and reported it to them, what response did they provide and were they of any help?


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Same problem here  - my production Database on odoo.sh is offline - this is really frustrating.
My message from them is - its most likely a problem with my subscription. (which is paid until January 2025)  - but i got a call last week from an odoo employee that they see that my database is not connected - Which its was! So maybe they adjusted it and messed up everything.

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