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Om dette forum
Hjælp

The database has been taken down by Odoo

Tilmeld

Få besked, når der er aktivitet på dette indlæg

Dette spørgsmål er blevet anmeldt
databaseaccesshelpdashbord
3 Besvarelser
3364 Visninger
Avatar
Sakshi Kerketta

This database is currently blocked

It may have been taken down for technical reasons, such as being moved to a different hosting location. In that case you should retry in 15 minutes.


If the downtime persists it means the database was taken down for legal or administrative reasons.


Not sure what to do? Contact us! This is the message coming when I log in the database, after creating it the very next day my database goes off how should I access it back please some one help as it's in urgent basis 

0
Avatar
Kassér
Chris TRINGHAM

Did you contact Odoo? https://www.odoo.com/help

Sakshi Kerketta
Forfatter

Yes I did they gave the ticke system then I don't know what to do then

Chris TRINGHAM

Sorry, can't help with that. Odoo do sometimes take down databases for legal reasons, but you'll have to follow up with them

Sakshi Kerketta
Forfatter

This has happened twice

Sakshi Kerketta
Forfatter

I can understand because I'm frustrated myself it has happened twice how many times will I create the say thing please someone help me

Balagopal R

I don't think anyone from this forum can help you with this issue. The only option is to contact Odoo and do the follow-up.

Sakshi Kerketta
Forfatter

I have contacted them already but nothing happened that's why I came to the forum if anybody could help me

Sakshi Kerketta
Forfatter

Thank you so much for trying to help me

Avatar
sandhiya
Bedste svar

Even, I am facing the same problem now. My database is currently blocked and I am not able to continue my learning. kindly let me know I can get some help. I need to complete the course by this week.


0
Avatar
Kassér
Niyas Raphy (Walnut Software Solutions)

raise a ticket at: https://www.odoo.com/help

Avatar
Hardik Tiwari
Bedste svar

I am also facing the same issue and have raised an issue with the odoo team, btw When you encountered the issue and reported it to them, what response did they provide and were they of any help?


0
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Kassér
Avatar
Michael Kneidinger
Bedste svar

Same problem here  - my production Database on odoo.sh is offline - this is really frustrating.
My message from them is - its most likely a problem with my subscription. (which is paid until January 2025)  - but i got a call last week from an odoo employee that they see that my database is not connected - Which its was! So maybe they adjusted it and messed up everything.

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Kassér
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