Hello, I'm using Odoo V15 (online) and I'd like to have the body of a mail automatically inserted in ticket description when creating ticket from email.
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Contabilidad
- Inventario
- PoS
- Project
- MRP
Se marcó esta pregunta
1
Responder
2306
Vistas
Yes, for the moment when a ticket is sent to support@..... it creates a ticket with the ticket title = to mail subject.
I'd like to have also the email body stored in the ticket description
Nobody has a solution for this. I suppose it is a standard question
¿Le interesa esta conversación? ¡Participe en ella!
Cree una cuenta para poder utilizar funciones exclusivas e interactuar con la comunidad.
Inscribirse| Publicaciones relacionadas | Respuestas | Vistas | Actividad | |
|---|---|---|---|---|
|
2
sept 18
|
4871 | ||
|
1
nov 23
|
1942 | ||
|
3
mar 25
|
4763 | ||
|
0
may 21
|
3908 | ||
|
1
sept 18
|
4111 |
Hi, currently how it's working on your ERP? any ticket is created with the mail title of ticket title?