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Error message when clicking any item on any page in the studio editor

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studioStudio
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Patrik Payer

Hello community,


we are getting an error whenever we try to edit any item on any list/page within odoo studio.

This happens everywhere, does not matter if we try it in customer support, sales or any other module.

We are running Odoo 17.0+e-20250113 (Enterprise-Edition) on a self hosted linux environment.

Trying to create a new App on the Main Page does work, editing a report also works fine.

Steps to reproduce: 

Open for example a ticket -> Open Studio -> Click on any item.

Error Message:

OwlError: An error occured in the owl lifecycle (see this Error's "cause" property)
    Error: An error occured in the owl lifecycle (see this Error's "cause" property)
        at handleError (https://****/web/assets/f16c0b1/web.assets_web.min.js:916:101)
        at App.handleError (https://****/web/assets/f16c0b1/web.assets_web.min.js:1559:29)
        at ComponentNode.initiateRender (https://****/web/assets/f16c0b1/web.assets_web.min.js:1008:19)

Caused by: TypeError: Cannot read properties of undefined (reading 'length')
    at zip (https://****/web/assets/f16c0b1/web.assets_web.min.js:3878:144)
    at Object.loadDisplayNames (https://****/web/assets/f16c0b1/web.assets_web.min.js:2858:64)

Function throwing the error:

    __exports.zip = zip;
    function zip(array1, array2, fill=false) {
        const result = [];
        const getLength = fill ? Math.max : Math.min;
        for (let i = 0; i < getLength(array1.length, array2.length); i++) {
            result.push([array1[i], array2[i]]);
        }
        return result;


Any hint on how to troubleshoot or find the cause of this problem would be very much appriciated!


Thanks a lot!

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Patrik Payer
Autor

Thanks a lot for that detailed answer!

I tried steps 1-3 without success, the error presists.

Something I have noticed: The error message changes when in debug mode:

Odoo error message:

UncaughtPromiseError > OwlError
Uncaught Promise > Invalid props for component 'MultiRecordSelector': 'resIds' is missing (should be a list of numbers), 'resModel' is missing (should be a string), 'update' is missing (should be a function)
OwlError: Invalid props for component 'MultiRecordSelector': 'resIds' is missing (should be a list of numbers), 'resModel' is missing (should be a string), 'update' is missing (should be a function)
    Error: Invalid props for component 'MultiRecordSelector': 'resIds' is missing (should be a list of numbers), 'resModel' is missing (should be a string), 'update' is missing (should be a function)
        at Object.validateProps (https://xxxx/web/assets/f16c0b1/web.assets_web.min.js:1143:67)
        at LimitGroupVisibility.template (eval at compile (https://xxxx/web/assets/f16c0b1/web.assets_web.min.js:1511:421), <anonymous>:12:13)
        at Fiber._render (https://xxxx/web/assets/f16c0b1/web.assets_web.min.js:940:96)
        at Fiber.render (https://xxxx/web/assets/f16c0b1/web.assets_web.min.js:939:6)
        at ComponentNode.initiateRender (https://xxxx/web/assets/f16c0b1/web.assets_web.min.js:1009:47)

Browser console error message:

OwlError: Invalid props for component 'MultiRecordSelector': 'resIds' is missing (should be a list of numbers), 'resModel' is missing (should be a string), 'update' is missing (should be a function)

    Error: Invalid props for component 'MultiRecordSelector': 'resIds' is missing (should be a list of numbers), 'resModel' is missing (should be a string), 'update' is missing (should be a function)

        at Object.validateProps (web.assets_web.min.js:1143:67)

        at LimitGroupVisibility.template (eval at compile (web.assets_web.min.js:1511:421), <anonymous>:12:13)

        at Fiber._render (web.assets_web.min.js:940:96)

        at Fiber.render (web.assets_web.min.js:939:6)

        at ComponentNode.initiateRender (web.assets_web.min.js:1009:47)

handleError @ web.assets_web.min.js:2397

I will grab the error logs of the server and post them tomorrow.

Avatar
Sreez
Beste Antwort

Solution 1: Clear Cache and Regenerate Assets

The error points to web.assets_web.min.js, so let’s rule out corrupted or outdated JavaScript assets first.

  1. Stop your Odoo server: 
    sudo systemctl stop odoo
    (Adjust the service name if it’s different, e.g., odoo17.)
  2. Clear the cache:
    • Find your temp directory (check your odoo.conf for data_dir; default is often ~/.local/share/Odoo or /var/lib/odoo).
    • Delete the sessions and filestore contents: 
      rm -rf /path/to/data_dir/sessions/* rm -rf /path/to/data_dir/filestore/*
  3. Restart the server: 
    sudo systemctl start odoo
  4. Hard refresh in your browser:
    • Open Odoo, go to Studio, and press Ctrl+Shift+R (or Cmd+Shift+R on Mac) to reload without cache.
  5. Test editing an item in Studio. If it works, the issue was a stale asset.

Solution 2: Update Modules and Database

Your build (17.0+e-20250113) might have a glitch, or the database might be out of sync after an update.

  1. Backup your database first:
    • Use the Odoo database manager (https://yourdomain.com/web/database/manager) to create a backup.
  2. Update all modules:
    • Run this command in your Odoo directory: 
      ./odoo-bin -c /path/to/odoo.conf -u all -d your_database_name
      Replace /path/to/odoo.conf and your_database_name with your actual config file and DB name.
    • This updates all installed modules, including Studio, to match your codebase.
  3. Restart the server:
    

    sudo systemctl restart odoo
  4. Test Studio again. This can fix schema mismatches or broken dependencies.

Solution 3: Check and Fix Studio Customizations

The loadDisplayNames function failing suggests Studio is choking on a custom field or view.

  1. Open Studio in debug mode:
    • Append ?debug=1 to your URL (e.g., https://yourdomain.com/web?debug=1).
  2. Inspect the view:
    • Open a ticket (or any affected record), enter Studio, and look at the fields/widgets in the view you’re trying to edit.
  3. Remove recent customizations:
    • If you’ve added custom fields, filters, or widgets recently, delete them one by one (click the field in Studio -> "Remove from View" or delete via the model settings).
    • Save after each removal and test if the error disappears.
  4. If you identify a problematic field, recreate it manually or check its definition in the backend (via Settings -> Technical -> Fields).

Solution 4: Patch the Code (Temporary Fix)

If you’re desperate and comfortable with code, you can patch the zip function to handle undefined arrays gracefully. This is a workaround, not a permanent fix.

  1. Locate the file:
    • The error is in web/assets, but the source is likely in odoo/addons/web/static/src/. Search for function zip(array1, array2, fill=false) in your Odoo source code.
  2. Edit the function:
    • Original:
      javascript
      CollapseWrapCopy
      function zip(array1, array2, fill=false) { const result = []; const getLength = fill ? Math.max : Math.min; for (let i = 0; i < getLength(array1.length, array2.length); i++) { result.push([array1[i], array2[i]]); } return result; }
    • Modified:
      javascript
      CollapseWrapCopy
      function zip(array1, array2, fill=false) { const result = []; array1 = array1 || []; // Default to empty array if undefined array2 = array2 || []; // Default to empty array if undefined const getLength = fill ? Math.max : Math.min; for (let i = 0; i < getLength(array1.length, array2.length); i++) { result.push([array1[i], array2[i]]); } return result; }
  3. Restart Odoo and clear browser cache.
    • Test Studio. This prevents the crash but might hide a deeper data issue, so use it as a last resort.

Final Steps

  • Start with Solution 1 and 2—they’re the least invasive and most likely to fix it.
  • If those fail, try 3.
  • Use 5 only if you’re stuck and need a quick patch while investigating further.
  • After each step, test by opening a ticket -> Studio -> clicking an item.

If it’s still broken, grab the server logs (/var/log/odoo/odoo-server.log) and any extra console errors from the browser, then drop them here. I’ll dig deeper with you. You’ve got this—let’s squash that bug!

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Patrik Payer
Autor

Hey Sreez please check my other comment when you find time.
I clicked the wrong comment button :)

Thanks a lot!!

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