KITWOOD PLUS s.a.lKITWOOD is a leading supplier and producer of high-end kitchens, wardrobes and vanities, in Lebanon since 1981. They are the name for excellence, meticulousness and innovation in the industry of kitchen and cabinet production in Lebanon. Dedication and profound attachment to core business values and ethics are the pillars that make KITWOOD a leader in the market.
Their Challenge: disconnected applications for each department, disconnection between branches for the invoicing and accounting.
Kitwood were using different solo software to manage each department, from CRM, inventory, accounting and price simulation. This wasn’t efficient since operations wasn’t integrated and most importantly, they had a bitter experience with their software supplier which prevented them from going online with the manufacturing and price simulation software on time.
How Azkatech, the official Odoo partner helped them: integrating one single solution that replaced all the solo applications and sharing data with all branches.
Azkatech implemented the whole solution for the sales department along with the pricing modules, invoicing of the customers to be able to fully manage their business using Odoo ERP.
Kitwood management has requested heavy customization on Odoo to meet their specific requirement and UI interface, Azkatech provided all these customizations in a very reasonable time allowing the management to see significant changes in no time.
As of today, all the showrooms are now connected under the same platform sharing data, up to date price simulation. Allowing their sales people to serves their customers more efficiently and shorten the sales cycle, especially in the quotations, follow-ups, invoicing processes from different branches.
Data migration has been done from all their old systems into Odoo.
The ConceptThe concept is a store furniture and gallery based in Beirut. Their mission is to transform spaces into living concepts via providing affordable and high-end designs.
The main challenge for the “The Concept” was the communication between the operations and the sales on the shop floor. The furniture retail was a challenging domain where each piece can have multiple variations that modifies the price. In addition, it required visual representation to be able to convince the client.
Azkatech, the official Odoo partner helped them via implementing a tablet solution provided for the sales on the shop floor that is integrated with the inventory. It allowed the sales to have the latest information about the products available, the costs and to show the customers the media related to each piece.
Then the salesman will add the selected items to a cart that can be checked out at the caisse.
In addition of the implementation for modules for collections, deliveries, installation along with the purchase and warehouse in order to cover the whole flow of business.