Hi,

Thanks for the response. I cannot validate even if I put the Customer Reference field. Let me clarify the scenario in detail, my invoice was an opening entry or it was generated in the last year. Odoo is started from this year. I need to create a credit note against this entry/invoice which is not available in Odoo.

Hi, Thoufeer (Machinser)

The validation will show if the field “Customer Reference” is not set in Page “Other Info” . Try adding an invoice reference in the field “Customer Reference” for whose credit note is created. I’ve attached the screenshot for reference.

Feel free to contact me if needed

Hope this will help you.

Thanks & Regards,

Email: odoo@aktivsoftware.com           

Skype: kalpeshmaheshwari