Calls that live where you work

Odoo Telefon, aramalarınızı Odoo'nun arama akışı tasarımcısına bağlayarak doğru kişinin aramayı cevaplamasını sağlar. Her arama, müşterinin kaydına işlenebilir. Hiçbir bağlam bilgisi kaybolmaz, ayrı bir telefon sistemi için ödeme yapmanız gerekmez.

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Odoo Phone call log with the softphone dialer open on an outgoing call

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CRM Integration

All the context, built into every call

Launch calls directly from CRM, Helpdesk, Contacts, and more, with instant access to the related records and documents.

Calls are automatically logged, so you'll easily have the details where you need them.

Arama...

Go to

Oluştur

Create a lead, a ticket, an applicant or a task without leaving the call

Log

A call in progress next to the customer's sales order, with the call logged in the chatter

Custom workflows

Design call flows

... without calling IT

Call a Contact

Call a User

Send to a Queue

Open a Menu

Play Audio

Send to Voicemail

Open a Menu

Menu options

Sales Press 1

Support Press 2

else No key pressed

Send to a Queue

Sales team

Call a User

Laurie Poiret

Send to Voicemail

After 20 sec

End the call

Drag, drop, and connect call actions (e.g., menus, queues, voicemail, time conditions) around how your business actually runs.

Route callers to the right person automatically, and update the whole thing yourself in minutes.

Automated transcripts

Let AI take the notes

Log the call once, and Odoo's integrated artificial intelligence puts the recording, transcript, and one-line summary right where you need them.

It's already on the record!

9/15/26, 11:32 AM (3m 15s)

Mitchell Admin

Acme Corporation, Addison Olson

OdooBot 11:35 AM

Transcription pending...

00:00

Hello, Mitchell Admin speaking. How can I help you today?

00:03

Hi Mitchell, this is Marc Demo. I'm calling about the new Odoo 18 features.

00:07

Excellent! We have a lot of exciting updates. What specifically are you interested in?

00:10

I heard there's a new Call Debrief widget. Can you tell me more about how it handles the follow-up?

00:07 / 01:00

But wait! There's more.

Tüm özellikler
olması gerektiği gibi.

Buy phone numbers

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Multi-device support

Office too loud? Take the call to your smartphone without missing a beat, then switch back once you're at your desk.

Reporting built for sales & call centers

Grafik, Takvim ve Pivot görünümlerin yanı sıra ekibiniz için oluşturulmuş Gösterge Panelleriyle faaliyetleri ve sonuçları takip edin. Sorun haline gelmeden önce darboğazları, personel eksikliklerini ve eğilimleri tespit edin.