Hi, thanks for your reply.

I did not work with the eCommerce module, but it should probably be the same as the module in other CMS. I don't want the products to be filtered by the customer, but I want to ask the customer questions in a form and offer products and services to the customer based on his answers.

The products and services are special, and the customer does not technically know what he needs and should buy, but by answering the questions the system can understand what he needs, which offers both the customer and the support team. (for example, 50 questions and checking different conditions)

Do you have any other suggestions? Or do you think the eCommerce module can still help me!?

Thanks a lot

Hi Hamed,
If it is a custom form with questions to be filled out by the customer to be read by your customer support team in order to suggest products then yes, you can use the "Website" module and easily create a custom web form.

You can go to the "website" app and in the site menu select "pages", create a new page. Then click on edit and select the "Form" block and add it to the page. Then you can customize the form as you need. This form can be sent to any members of your team when the customer clicks on submit (by setting an email in the "customize" section of the form editor). then they can advise the customer on the right products to buy, for example by using the CRM app to manage the relationship until a sale is made.

I hope this was helpful for your project.