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Damien Taylor

Hi all, 

Is anybody able to help me understand the lines of code costs:

a) Does this only apply to Odoo Online or does it also apply the self hosted enterprise installations?


b) What constitutes custom code, is it only installed custom apps or does it include me going into settings -> Technical -> and then adding new views, menu's, etc...


Thanks,
Damien

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Alexandre Demeyer (dea)
Лучший ответ

Hello everyone,

The number of lines of code (LoC) displayed on https://apps.odoo.com/apps represents the total lines of code included in a module when you get it. All these modules must be deployed either through https://www.odoo.sh/ (PaaS) or on-premise (self-hosted). Only industry modules developed by Odoo itself (https://apps.odoo.com/apps/industries/browse) can be installed on the SaaS version (custom pricing plan).

Maintenance fees: 

By default, custom code is not maintained by Odoo. This means that for all the modules listed on apps.odoo.com, you can deploy them on-premise or via odoo.sh without incurring any maintenance fees.

On our SaaS platform, if you want to install an industry module that includes custom code, maintenance fees will apply. Additionally, it is not possible to deploy third-party modules (not written by Odoo) on SaaS.

For third-party modules on Odoo.sh (PaaS) that you wish to have maintained by Odoo, you must contact us. We will first conduct a paid code review. If necessary, we may rewrite parts of the code to optimize it. If we agree to maintain the code, a fee of €16/month per 100 LoC (depending on your country and applicable price list) will be charged. To qualify for maintenance by Odoo, the module must be hosted on odoo.sh and stored in Odoo's repository, not yours.

The same principles apply to any custom code you write on your database (in Python, JavaScript, CSS, etc.). Odoo considers this custom code as equivalent to a third-party module, which is not maintained by default if you are on-premise or using odoo.sh with your own repository.

For Odoo Community, there are no maintenance fees at all (as it's on premise by default).

I hope this clarifies the situation.
--
Alexandre Demeyer


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Oussama Ben Mahmoud
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Hello ,

Thank you for the clarification. I noticed that in the Odoo Enterprise Subscription Agreement, the maintenance fee for custom modules (Covered Extra Modules) is described as optional — it only applies when the customer chooses to pay for additional support, upgrades, and bug fixing services.

However, I also see in your quotation that any custom code added to the database automatically incurs a recurring maintenance fee per 100 lines of code, which seems to contradict the subscription agreement’s definition of Covered Extra Module.

Could you please confirm whether it’s possible to cancel or disable the maintenance coverage for custom modules in order to avoid this extra charge?

I’d like to continue using Odoo without the additional maintenance cost for custom code, if that’s an option.

Thank you for your clarification and help.

Best regards,

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Stefan Gyles
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Looking at the "Odoo Enterprise Subscription Agreement" it seems only due when the customer choses to actually buy coverage for additional modules.

Under definitions: Covered Extra Module: A Covered Extra Module is an Extra Module for which the Customer chooses to pay a maintenance fee in order to get support, upgrade and bugfixing services.

Under charges and fees: In addition, services for Covered Extra Modules are charged based on the number of lines of code in the modules. When the Customer opts for the maintenance of Covered Extra Modules,....

So it seems only applicable when explicitly choosing for the extra support level.

The strange thing that separately to what's in the subscription agreement I see the following in a quotation from Odoo: "If you add custom code to your database at any time, an extra recurring fee will be charged per 100 lines for the maintenance of your specific code. Maintenance includes bug fixes, technical support, and upgrades. Custom code can come from the installation of third party modules (from the Odoo Apps Store or any other source), or from the import of Studio modules (or any other data module), or from the creation of technical elements (like server actions, automated actions, or calculated fields)."

Which seems to be in contradiction with the subscription agreement

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Niyas Raphy (Walnut Software Solutions)
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Hi,

Actually this is not the cost for odoo online, as we know, the odoo online wont support any custom modules.


This is cost of charge which Odoo SA calculates, if the customer is using this app and requesting Odoo SA to migrate the written code to higher version along with the DB migration.


Thanks

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