Bangkok Wedding Studio

Company Name: Bangkok Wedding Studio
Location: Thailand
Industry: Hair, Beauty and Cosmetics, Services
Company Size: 40
Number of Users: 4
Apps Implemented: Live Chat, Studio, Rental, Calendar, Contacts, CRM, Discuss, Invoicing, Sales, Website, Accounting, Project, Employees
Hosting Type: Odoo Online

Established in 2002, Bangkok Wedding Studio aspires to bring top-notch wedding experiences to couples with 3 branches in Thailand. Staffing a team of skilled photographers, make-up artists, hairdressers, and other professionals, the Studio provides wedding gown rental, photography, cinematography, and other pre-wedding services to capture all memories on your big day.

Lengthy Project Time on Standalone Apps

Previously, the Studio relied its operations on multiple standalone tools. They managed their bills and invoices on one accounting tool. For project management, the team depended on Google Calendar to manage their teams' schedules and Excel to keep project records.

At the end of each month, the team needed to dedicate much time to aligning project information and validating and cross-checking monthly costs and revenue—the workflow was manageable yet highly time-consuming. The co-founder at the Studio started considering Odoo's online business management solution after the system was recommended to him by a friend who is also an export-import business owner.

Initially, the co-founder feared a costly ERP implementation due to server installation & maintenance, monthly subscription, and system development. After going through Odoo's eLearning videos of the apps that the company might need and having questions about the system clarified by the Odoo support team, the company finally welcomed digital transformation by implementing Odoo—quoting from the co-founder himself, "Business owners never stop developing their businesses."

The Odoo All-in-one Solution

After implementing Odoo, workflows that used to be complicated became a lot easier.

Implementing Odoo has streamlined daily operations for employees and allowed managers to make data-driven business decisions.

Efficient Daily Operations

Employees use the Odoo Sales, Invoicing, Project, and Calendar apps to plan their daily work. Once a service is sold, all project details—date of wedding, service needed, etc.—will be logged on the Odoo Sales and Project apps. The system will automate the cost of service and invoices, and such information can be viewed from Odoo Invoicing and Accounting.

Thanks to the inter-linked Odoo Calendar, project planning and management are smooth as planners are able to view the schedules of all make-up artists, hairdressers, photographers, and coordinators on one screen. Planners can easily group the staff into different project teams to deliver the services while effortlessly avoiding over- or double-booking.

On the other hand, each employee also gets a clear overview of their schedule. Odoo Calendar is as user-friendly as Google Calendar. What sets Odoo apart is its integrated nature, which allows all employees access to special customer requirements and service details on the same task on the Project app to avoid miscommunication and guarantee top-notch service delivery.

Data-driven Business Growth

In the long run, Odoo brings immense benefits to managers at the Bangkok Wedding Studio, enabling efficient overall business management.

By providing online access to bills and business performance across different branches, managers have a comprehensive overview of the entire operation. This allows them to seamlessly move stock between branches when a customer requests a dress that's located elsewhere, enhancing customer satisfaction.

Additionally, at the end of each month, managers gain valuable data-driven insights into the most popular styles and sizes and the business performance of each branch, empowering informed decisions when purchasing dresses and where to stock them.

The flexibility of accessing Odoo on various devices also grants managers the freedom to work anytime, anywhere, checking bills and monitoring employee workflows. This convenience greatly enhances their productivity and workflow management, making their job easier and more efficient.

Continuously Growing

Odoo is a tool that adapts to business owners' needs and one that develops alongside the trends of the world.

Odoo empowers Bangkok Wedding Studio to streamline its workflows effectively. The inclusion of a customer satisfaction review within the Project app enables the Studio to receive immediate, first-hand feedback from customers upon completion of services. This valuable feedback enhances customer satisfaction and opens up opportunities for upselling and further business development. The Studio can continuously improve their services and grow their business with Odoo.

Bangkok Wedding Studio