POS error when closing a user session ODOO 16 CE

Question

Hello everyone, by the way I am facing a problem while logging out of a user session
after having made the sales and I want to close the session I find myself with an error like:

* 	 ​​Error closing session*
*An error occurred while trying to log out.*
*you will be redirected to the backend to log out manually*

Please help me find a solution to this problem if anyone has any idea where this could be coming from.

*NB: noted that when I connect with the administrator account and open the POS c

Sisu · Accepted Answer

Hello 👋
Please check whether you've linked your user account with email or not. If not, add email and try closing your POS session again.

kemo kamagate · Answer

hi
it works thank you really the problem came from the fact that my user did not have his email defined
Best Regards

Victor · Answer

Works for me as well, thanks.

Gerelateerde posts	Antwoorden	Weergaven
Unknown PoS error : V16 Enterprise error pos odoo16features	2 apr. 23	2421
Error close session POS error pos session	1 dec. 21	3362
[Odoo16] ERROR: could not serialize access due to concurrent update community error query odoo16features	1 sep. 24	2442
Style Compilation Failed community error odoo odoo16features	1 aug. 23	3435
POS - The operation cannot be completed: Reference must be unique per company error pos company odoo odoo16features	0 apr. 24	1092

Deze vraag is gerapporteerd

Geniet je van het gesprek? Blijf niet alleen lezen, doe ook mee!