POS error when closing a user session ODOO 16 CE

Question

Hello everyone, by the way I am facing a problem while logging out of a user session
after having made the sales and I want to close the session I find myself with an error like:

* 	 ​​Error closing session*
*An error occurred while trying to log out.*
*you will be redirected to the backend to log out manually*

Please help me find a solution to this problem if anyone has any idea where this could be coming from.

*NB: noted that when I connect with the administrator account and open the POS c

Sisu · Accepted Answer

Hello 👋
Please check whether you've linked your user account with email or not. If not, add email and try closing your POS session again.

kemo kamagate · Answer

hi
it works thank you really the problem came from the fact that my user did not have his email defined
Best Regards

Victor · Answer

Works for me as well, thanks.

Related Posts	Respostes	Vistes
Unknown PoS error : V16 Enterprise error pos odoo16features	2 d’abr. 23	3059
Error close session POS error pos session	1 de des. 21	4081
[Odoo16] ERROR: could not serialize access due to concurrent update community error query odoo16features	1 de set. 24	3350
Style Compilation Failed community error odoo odoo16features	1 d’ag. 23	4329
POS - The operation cannot be completed: Reference must be unique per company error pos company odoo odoo16features	0 d’abr. 24	1676

This question has been flagged

Enjoying the discussion? Don't just read, join in!