Odoo is the world's easiest all-in-one management software.
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For our company ODOO v16 - .Sh was implemented by ODOO partner company X with very minimum customization.
After implementation -we do not have any kind of SLA with them. It was on call based service charges.
After 2 years now management want to upgrade to 18 with more customization as per business need with new ODOO partner Y.
What are the credentials we should get from company X and to handover to company Y
Thanks
Hi,
I see a minimum of three things:
1. the Enterprise key as official proof at Odoo (you should also have received it in your purchase contract; can also be read from the system in admin mode);
2. admin access to Odoo sh (https://www.odoo.sh/ ; the partner should already have an active GitHub account, which must be added by your old partner via Settings -> Collaborators with admin rights)
3. admin access to the underlying GitHub repository, in which your old partner's customisations should be entered, among other things
If there are any problems with the handover between the partners, it is advisable to contact an account manager directly via Odoo S.A. - any challenges can then be clarified here
Regards,
Chris Dominiak (Intero Technologies GmbH)
is the ADMIN mode is same as "Developer Mode " or different
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