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Can someone help me.

I cant send mail after i change company name is thai language length over 18 charactor in odoo 14 version.

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Auteur Beste antwoord

There's no error in the log, the app just freezes after sending the email. it only happens in the production environment (Server).

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After i click send an invitation email button in user page (a mail should be sent) but it just freeze without showing any error. The log will show like this and it
2023-07-26 08:37:07,619 30 DEBUG chula_connex odoo.api: call res.users(472,).action_reset_password()
2023-07-26 08:37:09,506 50 DEBUG chula_connex odoo.modules.registry: Multiprocess signaling check: [Registry - 6 -> 6] [Cache - 28 -> 28]
2023-07-26 08:37:13,306 50 DEBUG chula_connex odoo.modules.registry: Multiprocess signaling check: [Registry - 6 -> 6] [Cache - 28 -> 28]
2023-07-26 08:37:14,194 50 DEBUG chula_connex odoo.modules.registry: Multiprocess signaling check: [Registry - 6 -> 6] [Cache - 28 -> 28]

Beste antwoord

Hi,

Are you getting any errors on sending the email ? If yes, please share those details.

Also see if you can reproduce the same in odoo runbot and if yes, please report it in: https://github.com/odoo/odoo/issues

Thanks

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