Overslaan naar inhoud
Menu
Je moet geregistreerd zijn om te kunnen communiceren met de community.
Deze vraag is gerapporteerd
2 Antwoorden
979 Weergaven

Hello everyone,

How can I make it possible for my customer to print out his basket in the form of a quote without validating his order, so that he can show the quote, for example, to his superiors who have to validate the purchase?


Thank you

Avatar
Annuleer
Beste antwoord

The cart can be viewed as a quotation if the stage is changed to Quotation sent for that order

As products are added to cart, a quotation is generated, it can be viewed from website > eCommerce > (Orders) Abandoned cart

Select the record and action (mark quotation as sent) (It is the gear icon). Once the stage is changed to quotation sent, customer can view the quotation from their portal view > My Account > Quotations to review

Alternately quotation can also be emailed, stage would change to quotation sent as well

Avatar
Annuleer
Auteur Beste antwoord

Do I have to do this manually then? And the customer doesn't know that he has to abandon his shopping cart to receive the quote?

Avatar
Annuleer

Yes manually if it is going to be one off.

If this is an option you need to provide to all customers at all times then one of the quick way could be to create a new payment method - ‘ save as quotation’ (maybe) with provider ‘Bank Transfer’ or Pay at Store

If an order is unpaid it moves to ‘quotations sent’ stage. customer can view in portal and confirm as order