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2 Antwoorden
4098 Weergaven

Hello there,

When I wanted to close the POS session, Odoo shows me the following message:

"You can not create an unbalanced accounting entry." (translated from Spanish).

From what I see Odoo can't close POS session because the debit and credit do not match. It's the first time this happens and I don't know how to proceed.

No changes have been made to the configuration of the POS or journals. We use cash control and currently the  difference is 0.

Screenshot: https://imgur.com/9JLwgkL

Some clue?

Thank you in advanced.

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Annuleer
Beste antwoord

Hi, check invoice created and validated for all POS orders. Or else check any decimal difference in debit and credit. 

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Auteur Beste antwoord

@Dhivya How can I check decimal difference in debit and credit?

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