Skip ke Konten
Menu
Pertanyaan ini telah diberikan tanda
2 Replies
4366 Tampilan

Hello there,

When I wanted to close the POS session, Odoo shows me the following message:

"You can not create an unbalanced accounting entry." (translated from Spanish).

From what I see Odoo can't close POS session because the debit and credit do not match. It's the first time this happens and I don't know how to proceed.

No changes have been made to the configuration of the POS or journals. We use cash control and currently the  difference is 0.

Screenshot: https://imgur.com/9JLwgkL

Some clue?

Thank you in advanced.

Avatar
Buang
Jawaban Terbai

Hi, check invoice created and validated for all POS orders. Or else check any decimal difference in debit and credit. 

Avatar
Buang
Penulis Jawaban Terbai

@Dhivya How can I check decimal difference in debit and credit?

Avatar
Buang
Post Terkait Replies Tampilan Aktivitas
1
Jun 22
3826
0
Apr 19
3810
0
Okt 25
206
3
Okt 25
1902
2
Okt 25
980