Passa al contenuto
Odoo Menu
  • Accedi
  • Provalo gratis
  • App
    Finanze
    • Contabilità
    • Fatturazione
    • Note spese
    • Fogli di calcolo (BI)
    • Documenti
    • Firma
    Vendite
    • CRM
    • Vendite
    • Punto vendita Negozio
    • Punto vendita Ristorante
    • Abbonamenti
    • Noleggi
    Siti web
    • Configuratore sito web
    • E-commerce
    • Blog
    • Forum
    • Live chat
    • E-learning
    Supply chain
    • Magazzino
    • Produzione
    • PLM
    • Acquisti
    • Manutenzione
    • Qualità
    Risorse umane
    • Dipendenti
    • Assunzioni
    • Ferie
    • Valutazioni
    • Referral dipendenti
    • Parco veicoli
    Marketing
    • Social marketing
    • E-mail marketing
    • SMS marketing
    • Eventi
    • Marketing automation
    • Sondaggi
    Servizi
    • Progetti
    • Fogli ore
    • Assistenza sul campo
    • Helpdesk
    • Pianificazione
    • Appuntamenti
    Produttività
    • Comunicazioni
    • Approvazioni
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    App di terze parti Odoo Studio Piattaforma cloud Odoo
  • Settori
    Retail
    • Libreria
    • Negozio di abbigliamento
    • Negozio di arredamento
    • Alimentari
    • Ferramenta
    • Negozio di giocattoli
    Cibo e ospitalità
    • Bar e pub
    • Ristorante
    • Fast food
    • Pensione
    • Grossista di bevande
    • Hotel
    Agenzia immobiliare
    • Agenzia immobiliare
    • Studio di architettura
    • Edilizia
    • Gestione immobiliare
    • Impresa di giardinaggio
    • Associazione di proprietari immobiliari
    Consulenza
    • Società di contabilità
    • Partner Odoo
    • Agenzia di marketing
    • Studio legale
    • Selezione del personale
    • Audit e certificazione
    Produzione
    • Tessile
    • Metallo
    • Arredamenti
    • Alimentare
    • Birrificio
    • Ditta di regalistica aziendale
    Benessere e sport
    • Club sportivo
    • Negozio di ottica
    • Centro fitness
    • Centro benessere
    • Farmacia
    • Parrucchiere
    Commercio
    • Tuttofare
    • Hardware e assistenza IT
    • Ditta di installazione di pannelli solari
    • Calzolaio
    • Servizi di pulizia
    • Servizi di climatizzazione
    Altro
    • Organizzazione non profit
    • Ente per la tutela ambientale
    • Agenzia di cartellonistica pubblicitaria
    • Studio fotografico
    • Punto noleggio di biciclette
    • Rivenditore di software
    Carica tutti i settori
  • Community
    Apprendimento
    • Tutorial
    • Documentazione
    • Certificazioni 
    • Formazione
    • Blog
    • Podcast
    Potenzia la tua formazione
    • Programma educativo
    • Scale Up! Business Game
    • Visita Odoo
    Ottieni il software
    • Scarica
    • Versioni a confronto
    • Note di versione
    Collabora
    • Github
    • Forum
    • Eventi
    • Traduzioni
    • Diventa nostro partner
    • Servizi per partner
    • Registra la tua società di contabilità
    Ottieni servizi
    • Trova un partner
    • Trova un contabile
    • Incontra un esperto
    • Servizi di implementazione
    • Testimonianze dei clienti
    • Supporto
    • Aggiornamenti
    GitHub Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Richiedi una demo
  • Prezzi
  • Aiuto

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Contabilità
  • Magazzino
  • PoS
  • Progetti
  • MRP
All apps
È necessario essere registrati per interagire con la community.
Tutti gli articoli Persone Badge
Etichette (Mostra tutto)
odoo accounting v14 pos v15
Sul forum
È necessario essere registrati per interagire con la community.
Tutti gli articoli Persone Badge
Etichette (Mostra tutto)
odoo accounting v14 pos v15
Sul forum
Assistenza

Internal Server Error after restoring odoo database 17.4

Iscriviti

Ricevi una notifica quando c'è un'attività per questo post

La domanda è stata contrassegnata
4 Risposte
4488 Visualizzazioni
Avatar
Benjamin BENARD

Hi,

I built a project with pycharm pro on windows based on Odoo 18. 

I created a database with Odoo community working fine. 

I restored a backup of odoo enterprise 17.4 with "localhost:8018/web/database/manager".

Then I was not able to access to the environment from localhost:8018. I got "Internal Server Error".

I would like to come back to my initial state before restoring the 2nd database in order to access the first database.

I tried couple of things mainly : 

From Pgadmin4 Databases>Properties>database>Delete(force)

But I still can't run my project from pycharm without having errors.

Is there a solution you see ?

Thank you in advance

Benjamin

The logs : 

dPATH~20241012_odoo-18.0_test4\venv\Scripts\python.exe PATH~20241012_odoo-18.0_test4\odoo-bin -c odoo.conf 
2024-10-14 02:37:21,138 4132 INFO ? odoo: Odoo version 18.0 
2024-10-14 02:37:21,138 4132 INFO ? odoo: Using configuration file at PATH~20241012_odoo-18.0_test4\odoo.conf 
2024-10-14 02:37:21,138 4132 INFO ? odoo: addons paths: ['C:\\Users\\benja\\PycharmProjects\\20241012_odoo-18.0_test4\\odoo\\addons', 'c:\\users\\benja\\appdata\\local\\openerp s.a\\odoo\\addons\\18.0', 'c:\\users\\benja\\pycharmprojects\\20241012_odoo-18.0_test4\\addons', 'c:\\users\\benja\\pycharmprojects\\20241012_odoo-18.0_test4\\odoo\\addons'] 
2024-10-14 02:37:21,138 4132 INFO ? odoo: database: odoo@localhost:5432 
2024-10-14 02:37:21,311 4132 INFO ? odoo.addons.base.models.ir_actions_report: You need Wkhtmltopdf to print a pdf version of the reports. 
2024-10-14 02:37:21,314 4132 INFO ? odoo.addons.base.models.ir_actions_report: You need Wkhtmltoimage to generate images from html. 
2024-10-14 02:37:21,599 4132 INFO ? odoo.service.server: HTTP service (werkzeug) running on AsusZenBook.home:8018 
2024-10-14 02:37:48,181 4132 ERROR Database17.4 odoo.http: Exception during request handling. 
Traceback (most recent call last):
  File "PATH~20241012_odoo-18.0_test4\odoo\modules\__init__.py", line 122, in connect
    conn = _connect(dsn, connection_factory=connection_factory, **kwasync)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
UnicodeDecodeError: 'utf-8' codec can't decode byte 0xe9 in position 84: invalid continuation byte
2024-10-14 02:37:50,304 4132 INFO Database17.4 werkzeug: 127.0.0.1 - - [14/Oct/2024 02:37:50] "GET /favicon.ico HTTP/1.1" 500 - 0 0.000 0.085
0
Avatar
Abbandona
Benjamin BENARD
Autore

PATH~20241012_odoo-18.0_test4\venv\Scripts\python.exe PATH~20241012_odoo-18.0_test4\odoo-bin -c odoo.conf

2024-10-14 02:37:21,138 4132 INFO ? odoo: Odoo version 18.0

2024-10-14 02:37:21,138 4132 INFO ? odoo: Using configuration file at PATH~20241012_odoo-18.0_test4\odoo.conf

2024-10-14 02:37:21,138 4132 INFO ? odoo: addons paths: ['C:\\Users\\benja\\PycharmProjects\\20241012_odoo-18.0_test4\\odoo\\addons', 'c:\\users\\benja\\appdata\\local\\openerp s.a\\odoo\\addons\\18.0', 'c:\\users\\benja\\pycharmprojects\\20241012_odoo-18.0_test4\\addons', 'c:\\users\\benja\\pycharmprojects\\20241012_odoo-18.0_test4\\odoo\\addons']

2024-10-14 02:37:21,138 4132 INFO ? odoo: database: odoo@localhost:5432

2024-10-14 02:37:21,311 4132 INFO ? odoo.addons.base.models.ir_actions_report: You need Wkhtmltopdf to print a pdf version of the reports.

2024-10-14 02:37:21,314 4132 INFO ? odoo.addons.base.models.ir_actions_report: You need Wkhtmltoimage to generate images from html.

2024-10-14 02:37:21,599 4132 INFO ? odoo.service.server: HTTP service (werkzeug) running on AsusZenBook.home:8018

2024-10-14 02:37:48,181 4132 ERROR Database17.4 odoo.http: Exception during request handling.

Traceback (most recent call last):

  File "PATH~20241012_odoo-18.0_test4\odoo\modules\__init__.py", line 122, in connect

    conn = _connect(dsn, connection_factory=connection_factory, **kwasync)

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

UnicodeDecodeError: 'utf-8' codec can't decode byte 0xe9 in position 84: invalid continuation byte

2024-10-14 02:37:50,304 4132 INFO Database17.4 werkzeug: 127.0.0.1 - - [14/Oct/2024 02:37:50] "GET /favicon.ico HTTP/1.1" 500 - 0 0.000 0.085

Avatar
Niyas Raphy (Walnut Software Solutions)
Risposta migliore

Hi,
You cannot restore 17.4 database to an odoo 18 instance, if you are odoo online wait till it get upgraded into 18 or set up local saas 17.4 instance if you have access to corresponding repositories

Thanks

1
Avatar
Abbandona
Avatar
Saif Sabri
Risposta migliore

The issue you're facing is due to the incompatibility between Odoo 17.4 and Odoo 18.0 databases. Restoring a database from a lower version (17.4) into a higher version (18.0) is not supported and can cause errors like the one you're encountering. Additionally, the UnicodeDecodeError suggests that there might be encoding issues with the database or configuration.

Here’s how you can resolve the issue and return to your initial state (Odoo 18.0 with its original database):

Step 1: Stop the Odoo Server

  • Ensure that the Odoo server is stopped in PyCharm or via the terminal.

Step 2: Delete the Problematic Database

Since the Database17.4 is causing issues, you need to delete it from PostgreSQL. Follow these steps:

  1. Open pgAdmin4 or PostgreSQL CLI:
    • Connect to your PostgreSQL server.
  2. Delete the Database:
    • Locate the Database17.4 database in the list of databases.
    • Right-click on it and select Delete/Drop.
    • Confirm the deletion.
    Alternatively, you can use the following SQL command in the PostgreSQL CLI:
    sql
    Copy
    DROP DATABASE "Database17.4";

Step 3: Verify the Odoo Configuration File

Ensure that your odoo.conf file is correctly configured to point to your original Odoo 18.0 database. Open the odoo.conf file and check the following parameters:

ini

Copy

[options]
db_host = localhost
db_port = 5432
db_user = odoo
db_password = your_password
db_name = your_original_database_name

Replace your_original_database_name with the name of your original Odoo 18.0 database.

Step 4: Clear Browser Cache

The "Internal Server Error" might be cached in your browser. Clear your browser cache or try accessing Odoo in an incognito/private window.

Step 5: Restart the Odoo Server

  • Restart the Odoo server from PyCharm or the terminal.
  • Access Odoo via http://localhost:8018.

Step 6: Recreate the Database Manager Link

If you still cannot access the database manager, you can manually recreate the link to the database manager:

  1. Open your browser and navigate to:
    Copy
    http://localhost:8018/web/database/manager
  2. If you see an error, try appending ?debug=1 to the URL to enable debug mode and get more details about the error:
    Copy
    http://localhost:8018/web/database/manager?debug=1

Step 7: Recreate the Original Database (If Necessary)

If your original Odoo 18.0 database is corrupted or missing, you can recreate it:

  1. Create a New Database:
    • Go to the database manager (http://localhost:8018/web/database/manager).
    • Create a new database with the same name as your original database.
  2. Restore a Backup (If Available):
    • If you have a backup of your original Odoo 18.0 database, restore it using the database manager.
  3. Reinstall Modules:
    • If you don’t have a backup, you’ll need to reinstall your custom modules and reconfigure your Odoo instance.

Step 8: Prevent Future Issues

  • Always ensure that you are restoring a database backup into the same Odoo version or a compatible version.
  • Regularly back up your databases to avoid data loss.

Additional Debugging

If the issue persists, check the Odoo logs for more details. The logs can be found in the terminal where you started the Odoo server or in the log file specified in your odoo.conf file (e.g., logfile = /path/to/odoo.log).

By following these steps, you should be able to return to your initial state with Odoo 18.0 and your original database. 

0
Avatar
Abbandona
Avatar
Abdou Belhadj
Risposta migliore

I'm pretty sure the issue is due to the browser cache. Try opening it in a private/incognito window to confirm.  

0
Avatar
Abbandona
Avatar
Benjamin BENARD
Autore Risposta migliore

Thank you Niyas, I am now aware it is not possible. 

The problem is I can't access to my first local odoo 18 database because I did this restore of 17.4 on this instance:

  • can't run the instance from pycharm du to the second database "Database17.4" 
  • can't access to the database manager from browser because of "internal server error"
  • even if I create a new project in pycharm I get the same error due to the database

How can I comme back to my initial state meaning my odoo instance 18.0 + the database 18.0 that was running on it ?


Thank you in advance

0
Avatar
Abbandona
Ti stai godendo la conversazione? Non leggere soltanto, partecipa anche tu!

Crea un account oggi per scoprire funzionalità esclusive ed entrare a far parte della nostra fantastica community!

Registrati
Community
  • Tutorial
  • Documentazione
  • Forum
Open source
  • Scarica
  • Github
  • Runbot
  • Traduzioni
Servizi
  • Hosting Odoo.sh
  • Supporto
  • Aggiornamenti
  • Sviluppi personalizzati
  • Formazione
  • Trova un contabile
  • Trova un partner
  • Diventa nostro partner
Chi siamo
  • La nostra azienda
  • Branding
  • Contattaci
  • Lavora con noi
  • Eventi
  • Podcast
  • Blog
  • Clienti
  • Note legali • Privacy
  • Sicurezza
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo è un gestionale di applicazioni aziendali open source pensato per coprire tutte le esigenze della tua azienda: CRM, Vendite, E-commerce, Magazzino, Produzione, Fatturazione elettronica, Project Management e molto altro.

Il punto di forza di Odoo è quello di offrire un ecosistema unico di app facili da usare, intuitive e completamente integrate tra loro.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now