Skip to Content
Odoo Menu
  • Prisijungti
  • Išbandykite nemokamai
  • Programėlės
    Finansai
    • Apskaita
    • Pateikimas apmokėjimui
    • Sąnaudos
    • Skaičiuoklė (BI)
    • Dokumentai
    • Pasirašymas
    Pardavimai
    • CRM
    • Pardavimai
    • Kasų sistema - Parduotuvė
    • Kasų sistema - Restoranas
    • Prenumeratos
    • Nuoma
    Svetainės
    • Svetainių kūrėjimo įrankis
    • El. Prekyba
    • Internetinis Tinklaraštis
    • Forumas
    • Tiesioginis pokalbis
    • eMokymasis
    Tiekimo grandinė
    • Atsarga
    • Gamyba
    • PLM
    • Įsigijimai
    • Priežiūra
    • Kokybė
    Žmogaus ištekliai
    • Darbuotojai
    • Įdarbinimas
    • Atostogos
    • Įvertinimai
    • Rekomendacijos
    • Transporto priemonės
    Rinkodara
    • Socialinė rinkodara
    • Rinkodara el. paštu
    • SMS rinkodara
    • Renginiai
    • Rinkodaros automatizavimas
    • Apklausos
    Paslaugos
    • Projektas
    • Darbo laiko žiniaraščiai
    • Priežiūros tarnyba
    • Pagalbos tarnyba
    • Planavimas
    • Rezervacijos
    Produktyvumas
    • Diskucija
    • Patvirtinimai
    • IoT
    • VoIP
    • Žinių biblioteka
    • WhatsApp
    Trečiųjų šalių programos Odoo Studija Odoo debesijos platforma
  • Pramonės šakos
    Mažmeninė prekyba
    • Knygynas
    • Drabužių parduotuvė
    • Baldų parduotuvė
    • Maisto prekių parduotuvė
    • Techninės įrangos parduotuvė
    • Žaislų parduotuvė
    Food & Hospitality
    • Barai ir pub'ai
    • Restoranas
    • Greitasis maistas
    • Guest House
    • Gėrimų platintojas
    • Hotel
    Nekilnojamasis turtas
    • Real Estate Agency
    • Architektūros įmonė
    • Konstrukcija
    • Estate Managament
    • Sodininkauti
    • Turto savininkų asociacija
    Konsultavimas
    • Accounting Firm
    • Odoo Partneris
    • Marketing Agency
    • Teisinė firma
    • Talentų paieška
    • Auditai & sertifikavimas
    Gamyba
    • Textile
    • Metal
    • Furnitures
    • Maistas
    • Brewery
    • Įmonių dovanos
    Sveikata & Fitnesas
    • Sporto klubas
    • Akinių parduotuvė
    • Fitneso Centras
    • Sveikatos praktikai
    • Vaistinė
    • Kirpėjas
    Trades
    • Handyman
    • IT įranga ir palaikymas
    • Saulės energijos sistemos
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Kiti
    • Nonprofit Organization
    • Aplinkos agentūra
    • Reklaminių stendų nuoma
    • Fotografavimas
    • Dviračių nuoma
    • Programinės įrangos perpardavėjas
    Browse all Industries
  • Bendrija
    Mokykitės
    • Mokomosios medžiagos
    • Dokumentacija
    • Sertifikatai
    • Mokymai
    • Internetinis Tinklaraštis
    • Tinklalaidės
    Skatinkite švietinimą
    • Švietimo programa
    • Scale Up! Verslo žaidimas
    • Aplankykite Odoo
    Gaukite programinę įrangą
    • Atsisiųsti
    • Palyginkite versijas
    • Leidimai
    Bendradarbiauti
    • Github
    • Forumas
    • Renginiai
    • Vertimai
    • Tapkite partneriu
    • Services for Partners
    • Registruokite jūsų apskaitos įmonę
    Gaukite paslaugas
    • Susiraskite partnerį
    • Susirask buhalterį
    • Susitikti su konsultantu
    • Diegimo paslaugos
    • Klientų rekomendavimas
    • Palaikymas
    • Atnaujinimai
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Gaukite demo
  • Kainodara
  • Pagalba

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Apskaita
  • Atsarga
  • PoS
  • Projektas
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Žymos (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Žymos (View all)
odoo accounting v14 pos v15
About this forum
Pagalba

Internal Server Error after restoring odoo database 17.4

Prenumeruoti

Get notified when there's activity on this post

This question has been flagged
4 Replies
4434 Rodiniai
Portretas
Benjamin BENARD

Hi,

I built a project with pycharm pro on windows based on Odoo 18. 

I created a database with Odoo community working fine. 

I restored a backup of odoo enterprise 17.4 with "localhost:8018/web/database/manager".

Then I was not able to access to the environment from localhost:8018. I got "Internal Server Error".

I would like to come back to my initial state before restoring the 2nd database in order to access the first database.

I tried couple of things mainly : 

From Pgadmin4 Databases>Properties>database>Delete(force)

But I still can't run my project from pycharm without having errors.

Is there a solution you see ?

Thank you in advance

Benjamin

The logs : 

dPATH~20241012_odoo-18.0_test4\venv\Scripts\python.exe PATH~20241012_odoo-18.0_test4\odoo-bin -c odoo.conf 
2024-10-14 02:37:21,138 4132 INFO ? odoo: Odoo version 18.0 
2024-10-14 02:37:21,138 4132 INFO ? odoo: Using configuration file at PATH~20241012_odoo-18.0_test4\odoo.conf 
2024-10-14 02:37:21,138 4132 INFO ? odoo: addons paths: ['C:\\Users\\benja\\PycharmProjects\\20241012_odoo-18.0_test4\\odoo\\addons', 'c:\\users\\benja\\appdata\\local\\openerp s.a\\odoo\\addons\\18.0', 'c:\\users\\benja\\pycharmprojects\\20241012_odoo-18.0_test4\\addons', 'c:\\users\\benja\\pycharmprojects\\20241012_odoo-18.0_test4\\odoo\\addons'] 
2024-10-14 02:37:21,138 4132 INFO ? odoo: database: odoo@localhost:5432 
2024-10-14 02:37:21,311 4132 INFO ? odoo.addons.base.models.ir_actions_report: You need Wkhtmltopdf to print a pdf version of the reports. 
2024-10-14 02:37:21,314 4132 INFO ? odoo.addons.base.models.ir_actions_report: You need Wkhtmltoimage to generate images from html. 
2024-10-14 02:37:21,599 4132 INFO ? odoo.service.server: HTTP service (werkzeug) running on AsusZenBook.home:8018 
2024-10-14 02:37:48,181 4132 ERROR Database17.4 odoo.http: Exception during request handling. 
Traceback (most recent call last):
  File "PATH~20241012_odoo-18.0_test4\odoo\modules\__init__.py", line 122, in connect
    conn = _connect(dsn, connection_factory=connection_factory, **kwasync)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
UnicodeDecodeError: 'utf-8' codec can't decode byte 0xe9 in position 84: invalid continuation byte
2024-10-14 02:37:50,304 4132 INFO Database17.4 werkzeug: 127.0.0.1 - - [14/Oct/2024 02:37:50] "GET /favicon.ico HTTP/1.1" 500 - 0 0.000 0.085
0
Portretas
Atmesti
Benjamin BENARD
Autorius

PATH~20241012_odoo-18.0_test4\venv\Scripts\python.exe PATH~20241012_odoo-18.0_test4\odoo-bin -c odoo.conf

2024-10-14 02:37:21,138 4132 INFO ? odoo: Odoo version 18.0

2024-10-14 02:37:21,138 4132 INFO ? odoo: Using configuration file at PATH~20241012_odoo-18.0_test4\odoo.conf

2024-10-14 02:37:21,138 4132 INFO ? odoo: addons paths: ['C:\\Users\\benja\\PycharmProjects\\20241012_odoo-18.0_test4\\odoo\\addons', 'c:\\users\\benja\\appdata\\local\\openerp s.a\\odoo\\addons\\18.0', 'c:\\users\\benja\\pycharmprojects\\20241012_odoo-18.0_test4\\addons', 'c:\\users\\benja\\pycharmprojects\\20241012_odoo-18.0_test4\\odoo\\addons']

2024-10-14 02:37:21,138 4132 INFO ? odoo: database: odoo@localhost:5432

2024-10-14 02:37:21,311 4132 INFO ? odoo.addons.base.models.ir_actions_report: You need Wkhtmltopdf to print a pdf version of the reports.

2024-10-14 02:37:21,314 4132 INFO ? odoo.addons.base.models.ir_actions_report: You need Wkhtmltoimage to generate images from html.

2024-10-14 02:37:21,599 4132 INFO ? odoo.service.server: HTTP service (werkzeug) running on AsusZenBook.home:8018

2024-10-14 02:37:48,181 4132 ERROR Database17.4 odoo.http: Exception during request handling.

Traceback (most recent call last):

  File "PATH~20241012_odoo-18.0_test4\odoo\modules\__init__.py", line 122, in connect

    conn = _connect(dsn, connection_factory=connection_factory, **kwasync)

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

UnicodeDecodeError: 'utf-8' codec can't decode byte 0xe9 in position 84: invalid continuation byte

2024-10-14 02:37:50,304 4132 INFO Database17.4 werkzeug: 127.0.0.1 - - [14/Oct/2024 02:37:50] "GET /favicon.ico HTTP/1.1" 500 - 0 0.000 0.085

Portretas
Niyas Raphy (Walnut Software Solutions)
Best Answer

Hi,
You cannot restore 17.4 database to an odoo 18 instance, if you are odoo online wait till it get upgraded into 18 or set up local saas 17.4 instance if you have access to corresponding repositories

Thanks

1
Portretas
Atmesti
Portretas
Saif Sabri
Best Answer

The issue you're facing is due to the incompatibility between Odoo 17.4 and Odoo 18.0 databases. Restoring a database from a lower version (17.4) into a higher version (18.0) is not supported and can cause errors like the one you're encountering. Additionally, the UnicodeDecodeError suggests that there might be encoding issues with the database or configuration.

Here’s how you can resolve the issue and return to your initial state (Odoo 18.0 with its original database):

Step 1: Stop the Odoo Server

  • Ensure that the Odoo server is stopped in PyCharm or via the terminal.

Step 2: Delete the Problematic Database

Since the Database17.4 is causing issues, you need to delete it from PostgreSQL. Follow these steps:

  1. Open pgAdmin4 or PostgreSQL CLI:
    • Connect to your PostgreSQL server.
  2. Delete the Database:
    • Locate the Database17.4 database in the list of databases.
    • Right-click on it and select Delete/Drop.
    • Confirm the deletion.
    Alternatively, you can use the following SQL command in the PostgreSQL CLI:
    sql
    Copy
    DROP DATABASE "Database17.4";

Step 3: Verify the Odoo Configuration File

Ensure that your odoo.conf file is correctly configured to point to your original Odoo 18.0 database. Open the odoo.conf file and check the following parameters:

ini

Copy

[options]
db_host = localhost
db_port = 5432
db_user = odoo
db_password = your_password
db_name = your_original_database_name

Replace your_original_database_name with the name of your original Odoo 18.0 database.

Step 4: Clear Browser Cache

The "Internal Server Error" might be cached in your browser. Clear your browser cache or try accessing Odoo in an incognito/private window.

Step 5: Restart the Odoo Server

  • Restart the Odoo server from PyCharm or the terminal.
  • Access Odoo via http://localhost:8018.

Step 6: Recreate the Database Manager Link

If you still cannot access the database manager, you can manually recreate the link to the database manager:

  1. Open your browser and navigate to:
    Copy
    http://localhost:8018/web/database/manager
  2. If you see an error, try appending ?debug=1 to the URL to enable debug mode and get more details about the error:
    Copy
    http://localhost:8018/web/database/manager?debug=1

Step 7: Recreate the Original Database (If Necessary)

If your original Odoo 18.0 database is corrupted or missing, you can recreate it:

  1. Create a New Database:
    • Go to the database manager (http://localhost:8018/web/database/manager).
    • Create a new database with the same name as your original database.
  2. Restore a Backup (If Available):
    • If you have a backup of your original Odoo 18.0 database, restore it using the database manager.
  3. Reinstall Modules:
    • If you don’t have a backup, you’ll need to reinstall your custom modules and reconfigure your Odoo instance.

Step 8: Prevent Future Issues

  • Always ensure that you are restoring a database backup into the same Odoo version or a compatible version.
  • Regularly back up your databases to avoid data loss.

Additional Debugging

If the issue persists, check the Odoo logs for more details. The logs can be found in the terminal where you started the Odoo server or in the log file specified in your odoo.conf file (e.g., logfile = /path/to/odoo.log).

By following these steps, you should be able to return to your initial state with Odoo 18.0 and your original database. 

0
Portretas
Atmesti
Portretas
Abdou Belhadj
Best Answer

I'm pretty sure the issue is due to the browser cache. Try opening it in a private/incognito window to confirm.  

0
Portretas
Atmesti
Portretas
Benjamin BENARD
Autorius Best Answer

Thank you Niyas, I am now aware it is not possible. 

The problem is I can't access to my first local odoo 18 database because I did this restore of 17.4 on this instance:

  • can't run the instance from pycharm du to the second database "Database17.4" 
  • can't access to the database manager from browser because of "internal server error"
  • even if I create a new project in pycharm I get the same error due to the database

How can I comme back to my initial state meaning my odoo instance 18.0 + the database 18.0 that was running on it ?


Thank you in advance

0
Portretas
Atmesti
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Registracija
Bendrija
  • Mokomosios medžiagos
  • Dokumentacija
  • Forumas
Atvirasis kodas
  • Atsisiųsti
  • Github
  • Runbot
  • Vertimai
Paslaugos
  • Odoo.sh talpinimas
  • Palaikymas
  • Atnaujinti
  • Pritaikytas programavimo kūrimas
  • Švietimas
  • Susirask buhalterį
  • Susiraskite partnerį
  • Tapkite partneriu
Apie mus
  • Mūsų įmonė
  • Prekės ženklo turtas
  • Susisiekite su mumis
  • Darbo pasiūlymai
  • Renginiai
  • Tinklalaidės
  • Internetinis Tinklaraštis
  • Klientai
  • Teisinis • Privatumas
  • Saugumas
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo yra atvirojo kodo verslo programų rinkinys, kuris apima visas įmonės poreikius: CRM, El. Prekybą, Apskaitą, Atsargų, Kasų sistemą, Projektų valdymą ir kt.

Unikali Odoo vertės pasiūla – būti tuo pačiu metu labai lengvai naudojama ir visiškai integruota sistema.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now