odoo integration

Question

hello we have an app it's like a chat system like many chat it let's compnies talk to their customers via chat channels that we have what i need to do that once a customer  is talking to the company agent that is using our system we may need to send this customer to odoo as a lead or if he bought something as a sale is this possible note: the company that will be getting odoo add on from our system they have odoo what i need to do is to have a button which will let us connect their account on ou

Cybrosys Techno Solutions Pvt.Ltd · Answer

Hi

You can connect your chat system to a company’s Odoo using Odoo’s external API (JSON-RPC or XML-RPC). When a company clicks "Connect to Odoo", just ask them for:

Odoo URL

DB name

Email + password or API token

From there, you can use the API to send leads (crm.lead.create) or sales orders (sale.order.create) directly into their Odoo system.

for more information Refer the blog:

https://www.odoo.com/documentation/18.0/de/developer/reference/external_api.html [1]

Hope it helps

[1] http

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