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Hi,

Im using the equipment module in Odoo CE 10 and im trying to figure out how to get notified by email when a maintenance request is opened. need to notify the owner and the technician of the equipment.

Any help?


Thanks..

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Buang

Thanks Ray,

I figure it out to configure it, but the sent email is sending in blank the receipts. Even when i see a preview of the email in the template

Jawaban Terbai

You will need to activate Developer Mode to get access to the Technical Menu where you can:


  • Create an Email Template New Maintenance Request:

                

                



  • Link it to an Automated Action Notify Owner / Technician:

            



Then, when someone creates a new request like this:

            


Odoo will generate an email like this:

            

Avatar
Buang
Penulis Jawaban Terbai

Hi Ray,

Everything is perfect, thank you. The only thing i need now is the email field of the equipment provider, to get notified. I tried to figure it out, but can find the specific field.

Avatar
Buang
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