Email Notifications Maintenance equipment request

Question

Hi,
Im using the equipment module in Odoo CE 10 and im trying to figure out how to get notified by email when a maintenance request is opened. need to notify the owner and the technician of the equipment.
Any help?

Thanks..

Ray Carnes · Accepted Answer

*You will need to activate Developer Mode to get access to the Technical Menu where you can:*
Create an Email Template *New Maintenance Request*:

Link it to an Automated Action *Notify Owner / Technician*:

**Then, when someone creates a new request like this:**

**Odoo will generate an email like this:**

Luis Jacobo · Answer

Hi Ray,
Everything is perfect, thank you. The only thing i need now is the email field of the equipment provider, to get notified. I tried to figure it out, but can find the specific field.

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This question has been flagged

You will need to activate Developer Mode to get access to the Technical Menu where you can:

Create an Email Template New Maintenance Request:

Link it to an Automated Action Notify Owner / Technician:

Then, when someone creates a new request like this:

Odoo will generate an email like this:

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