Supportwise IT Services Ltd Ready

Friendly Odoo support for growing UK businesses

When your CRM, accounts, stock, projects and customer information are spread across different systems, even simple tasks can become frustrating. Information gets entered more than once, reporting takes longer and getting a clear view of the business isn’t easy.

That’s where we can help.

Supportwise helps small and growing businesses bring everything together with Odoo. We will take the time to understand how your business works, talk you through the options and recommend the applications that will make the biggest difference.

You might want to start with CRM and sales, bring your finance and invoicing into one place, improve the way you manage stock or gradually replace several disconnected systems.

There is no pressure to change everything at once. We will give you honest advice about whether Odoo is right for your business, where to begin and what you actually need.

How we can help

Odoo consultancy

We will get to know your business, your current systems and the challenges you’re facing. From there, we can work out whether Odoo is a good fit and what your new system should include.

Implementation and configuration

Every business works differently. We will select and configure the right Odoo applications around your team, processes and goals.

Data migration and integration

We can move the information you need into Odoo and connect it with other essential systems. We will also check everything carefully before your new setup goes live.

Testing and training

We will test the system using real scenarios from your business and show your team how everything works, so they feel confident using it from day one.

Ongoing support

We will still be here after launch. If you need help with an issue, want to improve a process or are ready to introduce more Odoo features, just give us a call.

Recent Odoo projects

You can see how we have helped other businesses use Odoo to make everyday work simpler.

AGRALAN: Bringing three business systems into one

Agralan is a family-run supplier of pest control and crop protection products for gardeners, commercial growers and retailers across the UK. Its website, accounting and ERP processes previously sat across Shopify, Sage and Orderwise, making it difficult to see the whole business in one place.

Supportwise migrated Agralan to Odoo, replacing Shopify with Odoo Website and Sage with Odoo Accounting, while bringing order and stock management into the same platform.

With these core processes connected, the team now has a clearer view across online sales, accounts, orders and stock, without having to piece information together from three separate systems.

XERISCAPES: A field service system built around the job

Xeriscapes installs, automates, fabricates and repairs residential and commercial gate systems across Surrey, Sussex, Hampshire and West London. The team wanted to move its field service operation away from SimPro and into Odoo, while keeping its accounting in QuickBooks.

Supportwise built a custom Odoo Field Service module around the way Xeriscapes works. This included automatically generated PDF job cards using WeasyPrint and connections to QuickBooks.

Jobs and installations can now be managed through one Odoo system, giving the team better visibility of field activity while maintaining its established accounting setup.

THE DENTAL IMAGING COMPANY: Connecting sales, service and finance

The Dental Imaging Company is an independent specialist in digital X-ray systems, cone beam CT scanners and dynamic navigation equipment. With processes split between QuickBooks Online and other tools, the business wanted a simpler way to manage its sales, projects, service and day-to-day operations.

Supportwise implemented Odoo Helpdesk, Sales, Accounting, Project, Field Service, CRM, Employees and Expenses, including the accounting cutover from QuickBooks Online.

Bringing customer, operational and financial information into one platform gives TDIC a more complete view of the business and reduces the fragmentation created by separate tools.

BURRY SEALANTS: One system for projects, people and vehicles

Burry Sealants is a family-run business providing mastic application, passive fire protection and cosmetic repair services for major UK developers. Operating across a wide area from the Midlands to Devon, the team wanted to simplify its processes by moving from BigChange to Odoo.

Supportwise implemented Odoo Sales, Accounting, Project, Field Service, CRM, Employees, Expenses and Fleet.

The team can now manage sales, accounts, projects, field work, people, expenses and its vehicle fleet through one connected system, providing clearer visibility across the business.

Why choose Supportwise?

We are friendly, straightforward and always happy to help. We will explain everything clearly, keep your project focused and make sure the system works for the people who will use it every day.

As we also support businesses with their wider IT, we understand how Odoo fits into the bigger picture. You will have one helpful team that can look at how everything works together, without making technology feel more complicated than it needs to be.

Could Odoo make life easier for your team?

Tell us what isn’t working as well as it should. We’ll listen, ask the right questions and help you decide whether Odoo could be the answer.