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projectportalwebsiteodoo10
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Gregor Heger

Good Day,

Environment: Odoo10 CE; 1company; 2 users: Admin and Portal user with only Portal Access Right; Installed website_project module and webiste_quotation module; 1 public Project with Tasks and the Portal user is also added as follower.

Problem: After the Portal user is logged in and clicks top right on his name and then on "My Account", he is not seeing the Projects or Tasks. Attached you can see the picture what he is seeing.
The question is: Why is he not seeing the Tasks/Projects? Why can he sees the Issues category, though there are no issues existing?

Thank you for your help. 




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Yenthe Van Ginneken (Mainframe Monkey)
Meilleure réponse

Hi Gregor,

Have you configured the privacy on the project settings? You've need to set it to "Visible by following customers" first and then you need to add the customer as a follower afterwards:

If you configured these two the customer will see his issues and tasks in his portal.
Tip: Also make sure that the customer is added as a follower on the task/issue or he might not see them either.


Regards,
Yenthe

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Gregor Heger
Auteur

This was simple.. thanks

Yenthe Van Ginneken (Mainframe Monkey)

You're welcome, I'm happy you've solved it! Best of luck with Odoo.

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