Hi Everyone,
I want to purchase Odoo v18 license for 9 users.
I want to know the detailed benefits of it if I purchase the license.
Also want to know the Odoo support SLA, like if I raise any query then, in much time they will replay and approx. time that will take to resolve that query.
I can't find any documentation on this. so if anyone knows all this, please help me with this!
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Comptabilité
- Inventaire
- PoS
- Project
- MRP
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Please review
https://www.odoo.com/documentation/18.0/legal.html
If you require a specific SLA for free Support tickets, you may find an Odoo Partner that offers this - Odoo does not guarantee any specific timeframe for resolving free Support tickets (although we try very hard to do so in a timely manner).
Not asking above free support ticket.
If take the license then what are benefit that I'll get?
1. Access to Advanced Features: Includes exclusive apps and modules like Studio, IoT, and advanced accounting features not available in the Community version.
2. Regular Updates: Guaranteed access to the latest Odoo versions and features through upgrades.
3. Technical Support: Direct support from Odoo's professional team for bug fixes and queries.
4. Bug Fixes and Security Patches: Prioritized updates to address issues and enhance security.
5. Hosting Options: Flexible hosting on Odoo.sh, Odoo Online (SaaS), or on-premises.
6. Legal Compliance: Tools for compliance with regional accounting and tax regulations.
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