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stocksalesstock_pickingsales_orderv15
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Julien CAPIAUX

Hello,

I have a customer who sells classic items as well as items that require installation.

When he confirms a sale order from the Sales module of a classic order, a delivery order is generated in the type of operation "Delivery".

Today, he wants to enter an order with only items that require installation and that generates a delivery order in a new operation that could be called "Installation" for example.

The fact is that I can't distinguish between the two when confirming the order.

Do you know how to proceed in this case please?

Please note that the customer has Studio if that helps.


Version : 15


Bonjour,

J'ai un client qui vend des articles classique ainsi que des articles qui nécessitent une installation.

Lorsqu'il confirme une vente depuis le module Vente d'une commande classique, un bon de livraison est généré dans le type d'opération "Livraison".

Il souhaite aujourd'hui, saisir une commande avec uniquement des articles qui nécessite une installation et que cela génère un bon de livraison dans une nouvelle opération que l'on pourrait appeler "Installation" par exemple.

Le fait est que je ne parviens pas à faire le distinguo entre les deux lors de la confirmation de commande.

Savez-vous comment procéder pour ce cas de figure s'il vous plaît ?

À noter que le client possède Studio si cela peut aider.


Version : 15



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Alouna Ahmad
Meilleure réponse

Hi,
you could use this way:
First Option:
1. Go to Inventory App -> Configuration -> Operation types
Note: you have to activate multi-step route feature in Inventory Settings
2. create new operation type "Deliver Installation"


Note: you have to make sure of source warehouse location for your customer

3. Go to Inventory app -> Configuration -> routes -> Create

3.1. Route:
Note : Make sure to check "Sales order lines"


3.2. Rule:


4. Create Sales order:
Note: click the right "3 dots" to show routes field
select Deliver Installation route for required product




5. after confirming the order it wiil create 2 delivery orders 
Note : you have to set the right source location for both operations



The second option will be to automate this process by applying this route to product categories
1. create two product categories "Classic" , "Install"
2. set created route on previos steps number "2,3", without checking "Sales order Lines" on product category "Install", check "product categories" instead.

Note : you have to create the required "installation items" under this product category.



3. Create sales order -> after confirming it will create two Delivery
Note: we did not set any route on sales order lines in this option



in your case  you can choose any of those two options based on business need

hope it will help.

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Julien CAPIAUX
Auteur Meilleure réponse

Hello,

Thanks a lot ! It works !

My mistake was with the road configuration :(

I wish you a good year ahead ! 

Sincerely,

Julien

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