355323 BC Ltd, DBA the Radius Group

Founded in 1948, Vancouver Fire is a leading fire protection, safety, and commercial

security firm in British Columbia. Serving from Whistler to Hope, including Vancouver,

Burnaby, and Surrey, they ensure the safety of individuals and assets. Services range

from video surveillance in high-risk areas to traditional alarm monitoring in diverse

regions. 

However, the security firm faced challenges in unifying customer site management

across locations, requiring offline inspection capabilities, distinguishing inspection

contracts from RMR without deferred revenue billing, and addressing device-dependent

fire inspection pricing fluctuations. To resolve this, Brainvire’s Odoo experts provided a

comprehensive solution by creating a customized "Change Project Module Interface" for

site management, integrating custom fields to meet specific customer needs. They

enhanced fire inspection capabilities by integrating with Inspect Point, ensuring

seamless compatibility and optimizing inspection processes. Custom forms for

inspection contracts and matrix-based sales order lines were meticulously crafted,

streamlining workflow and ensuring accurate processing. Thus, the team deployed a

seamless on-site management system, enabling efficient creation and management of

customer sites. Also, on-site inspections no longer require data connectivity. So, the

contract creation is streamlined, offering a comprehensive overview, and a custom

quoting matrix eliminates the need for external Excel files.