Hi!
We are a business owning multiple different online stores (there is some overlap between the products) and we use Odoo 17 for our inventory management, sales, accounting, and helpdesk.
Currently, we are facing the following situation:
We have a company that owns all of the stores. Therefore, all stores use the same warehouse. When we use the chatter from a sales order to send an e-mail to a customer it uses the signature from the shared company. This is not the behaviour we want, as our customers never place their orders at our company directly, so we do not want them to be e-mailed by an entity that is unknown to them.
As a solution I thought of the following:
We have one parent-company (let's call it A) that receives incoming goods for our warehouse. This is the parent company of our stores. Each store is a branch under A. Because of this, each store will have their own e-mail signature etc.
However, every branch now has its own warehouse, which is different from reality. In reality, we want all of our products to arrive and to be stored in the same warehouse (warehouse belonging to the parent company). Then, when the product is needed for an order, a transfer is created from the warehouse of A to the warehouse of the store in question, after which the order can be delivered.
I managed to do this by configuring the routes for each warehouse. There is one issue though. These (inter-company) inter-warehouse transfers are created automatically, but they are not validated automatically. So, this doubles the amount of work for our warehouse employees (now they have to validate two transfers, instead of only the outgoing one).
Has anybody faced a similar issue? What is the best way to proceed?