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Odoo documentation always shows product being repaired on WH/Stock location.

This is a problem when the product to repair is owned by a customer.

Indeed, receiving the product to repair on the WH/Stock location will misleadingly increase the company stock on hand, and will break the company product cost when AVCO method is used, and if the company also owns the same product.

I'have tried different settings with no success so far.

Reception to a 'customer location' for instance : still breaks product cost when the location is attached to the warehouse.

Which location do you use to store customer's products to repair ?

Should we try activating "consignment" and set an owner on the receipt ?

Thanks for any help.

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Please check this presentation from our team at Odoo Experience this year regarding RMA's and repair use cases:

https://www.odoo.com/es_ES/event/odoo-experience-2019-2019-09-30-2019-10-04-1629/track/rma-operations-and-repair-use-cases-1450

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Thank you Jordi Ballester for your anwser.

I watched Aaron presentation, and took a look at your repositories. I'm impressed with your work regarding RMA use cases.

If I may ask, in the video ( https://www.youtube.com/watch?v=Qf25e1fvK54&feature=youtu.be&t=1185 ) I read : "Force repair location : RMA External Location". Is this "RMA External Location" attached to the main warhouse ? which type of location is it ?

Thanks. The RMA External location is of type 'Internal', but not assigned to a company.

El mar., 24 dic. 2019 11:50, Christian <crobichon@technicom-ag.com> escribió:

Thank you Jordi Ballester for your anwser.

I watched Aaron presentation, and took a look at your repositories. I'm impressed with your work regarding RMA use cases.

If I may ask, in the video ( https://www.youtube.com/watch?v=Qf25e1fvK54&feature=youtu.be&t=1185 ) I read : "Force repair location : RMA External Location". Is this "RMA External Location" attached to the main warhouse ? which type of location is it ?

Envoyé par Odoo S.A. using Odoo.

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Ok thanks. For information after thorough testing : what is important for AVCO computation in our use case in V11, is whether or not the repair location is attached to the warehouse. Company of the location, and owner of the stock have no impact on AVCO computation : Odoo still thinks that the repaired product is owned by the company, as long as the location is attached to the company warehouse.

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By the way, I observe that when an owner is set for a product being repaired, the Odoo repair module creates negative quants for the used parts and for the owner of the repaired product, instead of using existing quants on hand in the default stock location.

As a result, the user sees a correct stock on hand value on the product form, but the inventory report shows that consumed parts are still on hand.

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Yes, exactly you can use the consignment(owner) and while receiving the product assign the owner so you can know the product for repair. Also you can declare the new return location. (Remember if you can use owner then there is no cost effect, no accounting entries generate in case of return)

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Thank you Pinakin Nayi for your answer. I'm giving it a try.

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Activate "Consignment" and enter the "Owner" on the receipt. According to the documentation, "They don’t impact your inventory valuation." (see last line of the documentation in the link below)

Manage Stock that you don’t own


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Thank you Paresh for your answer.

I was not sure whether "Consignement" technique was a good choice for a repair use case or not.

On my mind it was more a sales technique.

So I'm going to test our use case in details, to check if everything is OK with using a child location our main wharehouse, and "consignment" (from the inventory and invoicing points of view).

Autor

So after more testing : the avco computation seems to ignore the owner of the stock in v11 and v12.

In v11, the inventory valuation ignores the owner in the quantity computation, in v12 quantity looks good.

As a conclusion I think consignment is not the solution in our use case, in v11 and v12. I've not tested v13 yet.

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