Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
Person-A sents a quote to a customer. When person-A is on holiday, how do other colleagues or person-B get attended when the customer sends an email response?
Does person-B needs to be a follower of the salesorder? Or do you manage this in person-A email client.
What is the best practise to manage this?
We run Odoo version 14 enterprise.
Hello,
you can add person-B as follower an change subscription to notify person-B based on your needs.
#Edited (How to add followers:
1. you can achieve that by using studio:
2. Or byactivating developer mode then going to Technical -> Automated actions -> fill fields with previous information
Note: you can manipulate (Trigger Condition, Domain) per your requirments.
Tnx. How can you manage to add person-B as a follower besides the manual method? What possibilities are there to automate it?
Hi,
i updated my unswer you can check it out
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