Alumni / HOSC, Gene Han
Hatchet Supply, a cutting-edge online store, understands the frustration of equipment failure
during crucial moments. With a strong focus on sustainability, ethical production, superior
performance, and timeless design and craftsmanship, they meticulously curate a range of
clothing, accessories, and gear that meet local and global expectations.
However, Hatchet Supply needed to improve its operational efficiency due to bugs and slow
performance on its e-commerce site, which could potentially result in missed business
opportunities. They approached Brainvire to address these issues and improve their system.
Before Brainvire’s intervention, there were delays in processing returns between Odoo and
Shopify. Brainvire resolved this issue by fixing the return flow and updating the sync in real time,
eliminating operational inefficiencies.
They streamlined day-to-day operations and removed obstacles hindering productivity. Brainvire
updated its system by fixing bugs and adding new features tailored to their needs. This included
integrating Odoo and Shopify to improve operational efficiency. As a result, Hatchet Supply
overcame challenges through its unwavering commitment to enhancing system performance
and efficiency.
Click here to get a detailed analysis of how Brainvire helped the brand with Odoo.