Alumni / HOSC, Gene Han

Hatchet Supply, a cutting-edge online store, understands the frustration of equipment failure

during crucial moments. With a strong focus on sustainability, ethical production, superior

performance, and timeless design and craftsmanship, they meticulously curate a range of

clothing, accessories, and gear that meet local and global expectations.

However, Hatchet Supply needed to improve its operational efficiency due to bugs and slow

performance on its e-commerce site, which could potentially result in missed business

opportunities. They approached Brainvire to address these issues and improve their system.

Before Brainvire’s intervention, there were delays in processing returns between Odoo and

Shopify. Brainvire resolved this issue by fixing the return flow and updating the sync in real time,

eliminating operational inefficiencies.

They streamlined day-to-day operations and removed obstacles hindering productivity. Brainvire

updated its system by fixing bugs and adding new features tailored to their needs. This included

integrating Odoo and Shopify to improve operational efficiency. As a result, Hatchet Supply

overcame challenges through its unwavering commitment to enhancing system performance

and efficiency.

Click here to get a detailed analysis of how Brainvire helped the brand with Odoo.