Connectivity dreams come true with Don Colchón

The company of your dreams

Some of Mexico's most important companies are located in downtown Monterrey. There, on the Cerro de la Silla, lies the heart of Mexican industry; an industry characterized by its rapid growth. Right in the center of this industrial cradle is Don Colchón, a company with more than 35 years of experience in the sleep market.

In addition to having their own patents, Don Colchón offers the highest quality products from the most prestigious brands. Their goal is to help Mexicans sleep comfortably and safely. They have a well-established production system and more than 40 subsidaries in northeastern Mexico. But, sadly, not even dreams can be perfect.

While the Osito Dormilón (Sleepy Bear) company seemed to be running smoothly from the outside, there was an internal problem that was hindering all operations within the company: all their administration was decentralized. 

Each department had its own procedures, excel sheets were used, customers had no way of knowing the status of their order, a lot of time was wasted on confirmation calls, and it was difficult to keep the inventory of the company (and of its 40+ subsidiaries) up-to-date.

All these problems stemmed from the same root: not enough communication between each department. There was also no omnichannel present to centralize their information in one place, and none of their processes were automated.

Don Colchón needed to solve their communication problem to maintain their high status in the Mexican sleep industry.

A well-deserved nap

Those dreams came true for the Mexican mattress giant, as Morwi Encoders soon arrived to help them solve those communication problems, and help them back on the path towards continued success.

Morwi Encoders is an Odoo Gold Partner. They know this ERP platform like the back of their hand. When Don Colchón arrived at their doorstep, they welcomed them with open arms and began the discovery process immediately. 

Both, the project manager and the Morwi Encoders sales manager, had several meetings with every key person in every department at Don Colchón. This way, from the beginning, they could pinpoint the needs of each department and spot the areas where more work could be done. Once they obtained the necessary information, they presented the project specifically tailored to enhance Don Colchón's efficiency.

Morwi Encoders always had the specific needs and requests of Don Colchón in mind, as they began to implement modules specifically designed to help the company's processes and automate their workflows. With these modules and Odoo apps, Morwi Encoders was able to complement the needs of this respected company in numerous new ways.

For the implementation, they decided to divide the project into sprints. After defining what would be delivered in each of the sprints, they started with the implementation in stages. Once one part was delivered, they began working on the other, so employees could familiarize themselves with the new system in a more user-friendly fashion. 

To achieve this, Morwi Encoders had several meetings with important members of each team. In these sessions, they were given a brief training. This allowed each department ample time to learn how to use the system for their specific needs.

Don Colchón was so impressed with Morwi Encoders' help, and with Odoo, that they decided to postpone the launch until the end of February - not because of any problems, but because they wanted to implement even more things to the ERP. 

They wanted to further stabilize their processes, but Morwi Encoders convinced them to do a first launch. That way, they could start automating everything within the company, and give their employees a chance to get used to the new system. For Morwi Encoders, the stabilization process is of the utmost importance, and they felt like this was the best route to accomplish their goal.

Although Don Colchón now has the automation and uniformity it desired, there will still be a third stage of implementation to occur, in which they will add even more modules to facilitate the company's processes. And all of this was made possible, thanks to the high level of experience and professionalism displayed by the brilliant team over at Morwi Encoders.