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Hi,

I have set up an outgoing mail server and I can manually create emails to send through the technical->email menu. I have also set up an incoming email which creates projects issues,

but when I click on "send message" in an issue it does not create an email..

I have set up a email template on the project.issue but I don't know which fields are required

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If you are not gettting any error related to that. than your mail is in queue. you can see the email queue scheduler which will send your email. Settings>>Technical >>Scheduler>> Schduler Action. Check the next execution time on Email Queue Manager.

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Hey, Thanks for the reply. I don't get an error in the application but I do get one in the log files. Error 554 I think, with a message stating that the email address is unverified. I am using amazon SES, when using a gmail account as smtp server it works fine. Is there a way to intercept the raw smtp message so that I can check what it is using or misconfiguring?

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