Hello,

you pointed out an interesting issue. In fact, from a user point of view, this a bug and I suggest you to record it at Lanchpad.

To answer your question, the only way to do achieve what you want without any coding is to modify the views in the interface.

Here the procedure to modify the default filter for Sales\Customers:

• go to Settings\Technical\User interface\Menu Items;
• search for Customers and select Sales\Sales\Customer;
• edit this menu;
• in the form, edit the action "Customers" by clicking on its icon on the right;
• you can now modify the context value;
• save the action and then the menu;
• test !

Marc

PS: please vote if you find this answer useful.