Hi,

This issue typically occurs when the Odoo server or database is under heavy load, not properly optimized, or hosted on limited resources. Even if your internet connection is stable, performance problems can arise from factors such as high latency between your location and the server, insufficient RAM or CPU allocation on the hosting server, or unoptimized PostgreSQL queries caused by large datasets or custom modules.

To resolve the issue, start by checking your server performance metrics — CPU, RAM, and disk usage. Ensure that PostgreSQL is well-tuned and that Odoo’s workers and longpolling are configured correctly in the odoo.conf file. If you’re using Odoo.sh or cloud hosting, consider upgrading your plan or checking for background processes that consume excessive resources.

You can also enable Odoo’s developer mode and use the Performance tab to identify slow-loading views or queries. If custom modules are installed, review them for inefficient code or heavy computations. Finally, implementing a reverse proxy (like Nginx), enabling caching, and scheduling regular database maintenance (VACUUM and ANALYZE) can significantly improve response times and eliminate frequent connection interruptions.

Hope it helps

Hello Sebastian, connection issues in Odoo can indeed be frustrating, but let's troubleshoot this systematically.

  First, check your Odoo server's resource usage. High CPU or memory usage can cause slowdowns and connection drops. Use tools like 'top' or your server provider's monitoring tools.

  Next, examine your Odoo server logs. These logs often contain error messages or warnings that can pinpoint the cause of the connection problems. Look for anything recurring or related to network issues.

  Also, consider the network latency between your client machines and the Odoo server. A high latency can make Odoo feel slow and cause connection drops. Use 'ping' or similar tools to measure the latency.

  If you are using a proxy server or firewall, ensure it is correctly configured to allow WebSocket connections, as Odoo relies on them for real-time updates.

  Lastly, verify your Odoo version and installed modules. Incompatible or buggy modules can sometimes cause unexpected issues. Try updating or temporarily disabling custom modules to see if the problem resolves.

For personalized assistance:
https://www.pragtech.co.in/contact-us-mql.html

Hello Sebastian, slow performance and connection issues can be frustrating, but let's troubleshoot this systematically.

  First, check your Odoo server's resource usage (CPU, RAM, disk I/O). High usage can cause slowdowns, especially during peak times.

  Next, review your internet connection speed and stability specifically from the server hosting Odoo. Even if other devices work fine, the server's connection might be the bottleneck.

  Examine Odoo's logs for any error messages or warnings that coincide with the connection drops. These logs often provide clues about the root cause.

  If you're using a reverse proxy (like Nginx or Apache), ensure it's correctly configured and isn't timing out connections prematurely.

  Also, consider the number of concurrent users. Too many users for the server's capacity can lead to performance degradation and connection issues.

  Lastly, ensure your Odoo version is up-to-date. Updates often include performance improvements and bug fixes.

For personalized assistance:
https://www.pragtech.co.in/contact-us-mql.html