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Remove followers from SO except user

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Ralf Heijthuijzen

I have made an automatic action which removes the foloowers from a SO. I use the following Python code:

for follower in record.message_follower_ids:
follower.unlink()

I need make a correction in my Python code so followers will automatically remove from a SO except the user.

Only our user needs to be a follower so he will get an e-mail when people response to catchall@...

Ralf Heijthuijzen

作者

Hello Ben,

I have made an automated action for removing the followers from a Sales Order. This happens when trigger 'on creation & Update' is applied.

I use this for all match records.

faOtools

The app to avoid the auto following of the message recipients: https://apps.odoo.com/apps/modules/17.0/compoze_no_auto_subscribe

Ray Carnes (ray)

最佳答案

You can't stop Odoo from adding followers to a Document, but you CAN

prevent followers from receiving ANY automated email notifications
prevent Users from accidentally sending emails to followers
force Users to choose recipients for each email Odoo sends

Note: Followers who are never sent any automated email notifications (see below for how to set this up) can also never be emailed unless they are added to the email via @ or as a Contact to notify – when using the full email composer. When automated email notifications are turned off either globally or for a specific record, Followers of the document functions as if it is empty.

You can control this

globally
by Sales Team member
by Record / Document Type (Sales Order, Project, Task, etc.)

Frequently Asked Questions

Can I get my notifications inside Odoo instead of via email? - https://www.odoo.com/documentation/17.0/applications/productivity/discuss.html#choose-notifications-preference

What is a follower? - https://www.odoo.com/documentation/17.0/applications/productivity/discuss/chatter.html#add-followers

How do I manage who is following a Document? - https://www.odoo.com/documentation/17.0/applications/productivity/discuss/chatter.html#manage-followers

How do I manage what automated notifications a follower receives? - https://www.odoo.com/documentation/17.0/applications/productivity/discuss/chatter.html#edit-follower-subscription

What does SEND MESSAGE do? - https://www.odoo.com/documentation/17.0/applications/productivity/discuss/chatter.html#send-messages

What does LOG NOTE do? - https://www.odoo.com/documentation/17.0/applications/productivity/discuss/chatter.html#log-notes

How Odoo follower and automated email notifications work by default

Message Subtypes define the notifications followers can subscribe to
Each one manages a single automated notification
There are three global Subtypes – Activities, Discussions, Notes – which apply to every Record Type
All others are setup per Record type

There are four checkboxes on each

Default - every follower is automatically subscribed (opt out if True, opt in if False)
Internal Only - only applicable for Internal Users (Employees)
Hidden - not available for opt out via subscription management
Track Recipients - shows the envelope icon to track who did and did not get the notification

They can be accessed in Developer Mode via Settings --> Technical --> Discuss --> Subtypes

The three global Subtypes:

Discussions – opt out - automatically applied to every follower. They all get a notification of every Message (they are blind copied on emails). The envelope icon* is shown to give Users access to verify if each recipient received the message.

Activities – opt in – applies to INTERNAL followers only. They get a notification of every Activity scheduled.

Note – opt in – applies to INTERNAL followers only. They get a notification of every Note added. The envelope icon* is shown to give Users access to verify if each recipient received the message

Remember that anyone who is specifically added when using SEND MESSAGE or LOG NOTE becomes a follower. They receive that SINGLE email and by default get a copy of all others sent via SEND MESSAGE. LOG NOTE is only sent to the users specified via @ or those who have the Note subscription.

The default configuration of these three Subtypes means

anyone who is specifically named via @ will receive an email notification with a copy of what was sent via SEND MESSAGE or LOG NOTE.
everyone who is following a document receives an email notification with a copy of what was sent via SEND MESSAGE
only users who opt in will receive an email notification with a copy of what was sent via LOG NOTE
only users who opt in will receive a copy of email notifications related to Scheduled Activities

You can control which email notifications are sent out by modifying the way these Subtypes are setup. You can create a Discussions subtype per record where you want finer control. You can edit the Subtypes to determine when followers are automatically subscribed and when they have the option to subscribe and unsubscribe.

Common Configurations

"We don't want any emails going to people automatically. We want to manually email people AND specify each time who the email goes to."

unmark the Dicussions Subtype as Default.
You will now have to explicitly @ the recipients for every Message you send, except the first time you send one to the Customer or Vendor BUT you will have an option to uncheck them from the first Message. In this way, Users are aware who they are sending the manual email to each time. Just the first Message.
Nobody will ever get an email they were not supposed to get because they have to be specifically added as a recipient via @.

"We are concerned about email notifications on Sales Orders and Invoices, we don't want any emails going to people automatically. We want Users to choose who gets every email that is sent out.”

unmark the Sales Order related Subtypes as Default.
You will now have to explicitly @ the recipients for every Message you add to a Document, except the first time you send one to the Customer BUT you will have an option to uncheck them from the Message. In this way, Users are aware who they are sending the manual email to each time.
Nobody will ever get an email they were not supposed to get because they have to be specifically added as a recipient via @.

"We want to control automated email notifications for Sales Teams members"

Unmark as default the Sales Team based Subtypes as needed.
open each Team Member on each Team and change the notifications they are subscribed to.

"We want to control automated email notifications for Projects"

Unmark as default the Project based Subtypes as needed.

With ANY of these options, you can edit the Subtype subscriptions for Particular Sales Orders, Sales Teams, Projects, etc when you DO want automated email notifications to go out and/or when you do want followers to automatically receive copies of emails sent specifically to others (BCC).

With ANY of these options, Users still have the option to opt-in themselves, other Users and Customers or Vendor on a record by record basis.

Josep Anton Belchi Riera

You can try with this code:

# Remove followers except user

# Search the partner_id from the user_id
userpartner = False 
if record.user_id.id:
  userpartner=record.user_id.partner_id.id 
 
unsfollowers = [] #followers to unsubscribe

for old in record.message_follower_ids:
  if old.partner_id.id != userpartner:
    unsfollowers.append(old.partner_id.id)

if len(unsfollowers)>0: 
  record.message_unsubscribe(unsfollowers)