I've been trying to remove this button. It's not a template. I've managed to delete it from the templates. However, when I send manually written messages, that button appears, and I don't want customers to have access to the ticket view. What do you recommend for removing this button?
Odoo is the world's easiest all-in-one management software.
 It includes hundreds of business apps:
- Müşteri İlişkileri Yönetimi
- e-Commerce
- Muhasebe
- Envanter
- PoS
- Project
- MRP
Bu soru işaretlendi
            
                1
                
                    Cevapla
                
            
        
        
            
                1437
                
                    Görünümler
                
            
        
    Hi,
Please refer to the Solved : https://www.odoo.com/sl_SI/forum/pomoc-1/removehide-view-helpdesk-ticket-button-from-email-template-204110
Hope it helps.
Enjoying the discussion? Don't just read, join in!
Create an account today to enjoy exclusive features and engage with our awesome community!
Üye Ol| İlgili Gönderiler | Cevaplar | Görünümler | Aktivite | |
|---|---|---|---|---|
|  | 3 Kas 19  | 6838 | ||
|  | 2 Kas 22  | 7142 | ||
|  | 1 Eyl 15  | 4948 | ||
|  | 3 Eki 24  | 2444 | ||
|  | 1 Nis 24  | 2220 | 
 
                        
Same question here, any solutions yet? Odoo 18