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It is infuriating that I cannot post links or screenshots to make this easier....

I followed the Odoo online instructions for setting up our UPS account. Unfortunately, they are not accurate. 

For the credentials, they show:

UPS Account Number__________________

UPS Client ID___________________________

UPS Client Secret______________________

This is perfect as they match what is in the UPS account. 

However, Odoo is asking for this:

UPS Username________________________

UPS Password________________________

UPS Shipper Number_________________

UPS Access Key______________________


What am I suppose to fill in? I understand the shipper number and I tried the UPS account username and password. I also tried both keys listed as the access key and it doesn't work.



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About the screenshots - from https://www.odoo.com/forum/help-1/faq:

'When a question or answer is upvoted, the user who posted them will gain some points, which are called "karma points". These points serve as a rough measure of the community trust to him/her. Various moderation tasks are gradually assigned to the users based on those points.
For example, if you ask an interesting question or give a helpful answer, your input will be upvoted. On the other hand if the answer is misleading - it will be downvoted. Each vote in favor will generate 10 points, each vote against will subtract 10 points.'
Quizzes at the Slides are usually also a fun way to gain additional karma: https://www.odoo.com/slides/all

So, have an upvote for a valid question and to get you there eventually (~30 should be needed for posting links/images)...

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That was it, thank you very much. Geez, I would think that Odoo support could have mentioned that when I reached out to them about this. 



Edit: I understand the process of the karma points, I question the necessity.

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Please ensure you have the correct, new UPS module installed that is actually compatible with the new UPS REST API.


The old, legacy module (now called 'UPS Shipping (Legacy)' - technical name delivery_ups) would look like this in the Shipping Methods:


The new, updated module (the new 'UPS Shipping' - technical name delivery_ups_rest) like this:


If you can't find the module with technical name delivery_ups_rest, ensure you're enterprise source is up to date and then hit Apps -> Update Apps List. (requires active Developer mode - https://www.odoo.com/documentation/17.0/applications/general/developer_mode.html)

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