Hello!
After spending about 3 months with Odoo Support trying to find an answer, I thought I would try on here to see if anyone knows a solution to my problem.
Situation: We implemented Odoo 13 in 2020 and we use Invoicing app (but not accounting app!), in odoo 13 we could apply the reconciliation feature of the Invoicing app to match payments received in the bank (online synchronization of the bank statements set!) with the related invoices.
Then we migrated to Odoo 14, and without being aware of that in advance, Odoo 14 no longer has the option for reconciliation in the Invoicing app. Apart from that, there was a bug in the migration script, causing issues with the bank journals, which got fixed ultimately but while doing that the bank journals got duplicated.
According to Odoo Support, my situation is due to 'exceptional use of Invoicing app' (not true as far as I'm concerned, after all I was just using a normal feature in Odoo 13!! & when we bought Odoo in summer 2020 we have repeatedly emphasized that this was how we want to use Odoo, without the Accounting app!). They advised I should somehow change my settings on the bank journal to allow for immediate reconciliation, but they have failed to demonstrate this or show me what that looks like. So I wasn't able to get this done still.
Problem:
- how can I get rid of my duplicate bank journals, so that I only have 1 bank journal left (which includes ALL bank statements since October 2020, instead of having this scattered across 3 bank journals)?
- how to adjust my bank journal settings to allow for payments received to match with invoices sent, and thus the invoice to be marked as 'Paid'.
- Odoo Support referred to this 'solution' - but that page doesnt exist: https://github.com/odoo/upgrade/commit/fc437ea2141444e13548e35605d0a53e09c42144; does anyone know how I can find the right link? Obviously I asked Odoo Support but no reply ....
I would be very much willing to pay for adequate advice, but so far I was simply unable to find anyone who can help me;-)
looking forward to input of you experienced fellow-Odoo'ers!!
Margriet
