ODOO 10 - REFUNDING AN INVOICE

Question

Hello. We are using the accounting module in Odoo 10. We are new to Odoo AND do not have accounting knowledge (bad combination I know). We have made invoicing mistakes and now I need to refund/cancel/undo the invoices with errors.
W  hen I use the "Refund Invoice" button, it responds with and error "   The partner has to be the same on all lines for receivable and payable accounts!" and I cannot complete the cancellation. So what I have been doing in the meantime is creating new invoices with ne

ewallindia@gmail.com · Answer

Hi,
the error  " The partner has to be the same on all lines for receivable and payable accounts!" means that in your invoice lines'   *account entries*' the reference for account_id is applied to different partners' receivable or payable accounts.
What I would suggest:
Under the financial manager user go to accounting > adviser > journal entries. Find one which number is the same as invoice has
In each line you would see the 'Account'. Ones which have positive debit are receivable. If there are

ewallindia@gmail.com · Answer

Hi,
the error  " The partner has to be the same on all lines for receivable and payable accounts!" means that in your invoice lines'   *account entries*' the reference for account_id is applied to different partners' receivable or payable accounts.
What I would suggest:
Under the financial manager user go to accounting > adviser > journal entries. Find one which number is the same as invoice has
In each line you would see the 'Account'. Ones which have positive debit are receivable. If there are

ewallindia@gmail.com · Answer

Hi,
the error  " The partner has to be the same on all lines for receivable and payable accounts!" means that in your invoice lines'   *account entries*' the reference for account_id is applied to different partners' receivable or payable accounts.
What I would suggest:
Under the financial manager user go to accounting > adviser > journal entries. Find one which number is the same as invoice has
In each line you would see the 'Account'. Ones which have positive debit are receivable. If there are

ewallindia@gmail.com · Answer

Hi,
the error  " The partner has to be the same on all lines for receivable and payable accounts!" means that in your invoice lines'   *account entries*' the reference for account_id is applied to different partners' receivable or payable accounts.
What I would suggest:
Under the financial manager user go to accounting > adviser > journal entries. Find one which number is the same as invoice has
In each line you would see the 'Account'. Ones which have positive debit are receivable. If there are

ewallindia@gmail.com · Answer

Hi,
the error  " The partner has to be the same on all lines for receivable and payable accounts!" means that in your invoice lines'   *account entries*' the reference for account_id is applied to different partners' receivable or payable accounts.
What I would suggest:
Under the financial manager user go to accounting > adviser > journal entries. Find one which number is the same as invoice has
In each line you would see the 'Account'. Ones which have positive debit are receivable. If there are

Product	Description	Account	Quantity	Unit Price	Taxes	Amount
Name of Product 1	description of product 1	100300 Services	1	R0.00	15%	R0.00
Name of Product 2	description of product 2	100500 disbursements	1	R0.00	15%	R0.00
Name of product 3	description of product 3	100300 services	1	R0.00	15%	R0.00

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Этот вопрос был отмечен

@odoo tools - thank you for your reply. Wish I could I could share a screen grab but I don't seem to find those tools on this forum. Hopefully the Table below will help. These are the rows and columns I have in my invoice. Is the "account_id" you refer to, the column that is labelled 'Account'?

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