Hello,
I use Odoo Point of Sale for my restaurant, and we offer combo menus that include drinks and food.
My problem is that I can't separate the items (food & drinks) into two tickets for the combo, one for the kitchen and one for the bar.
My combo menu is in a menu category, and it's the category that determines where the ticket is sent.
I can send the ticket to both, but it quickly becomes illegible and time-consuming, so I really want the products to be sent to the right printer. How can I do this? Is there a solution?
Thank you.
Verify your configuration against https://demo.odoo.com (Odoo 19.0) or https://runbot.odoo.com (i.e. 18.0) with the default/dummy Product Combo 'Burger Menu Combo':
Note: Odoo demo/runbot has no 'Bar Display' defined by default, but you can simply create it by duplicating the Kitchen Display record and change the assigned Category to 'Drinks', 'Soft Drinks'.
Since there are no details on your Combo configuration provided, I would assume your POS categorization isn't correct.
-
In case you've never used runbot.odoo.com (user/password is admin), you can hop into a public test environment via the sign-in icon:
Be aware that runbot provides a shared test environment and other users may interfere with your configuration.
I'm sorry, I missed the point where you said 'printer'... Maybe the Kitchen Display is still an alternative to you.