Hi We have moved to Odoo and had unpaid invoices at the time of the move.
Our opening balance had that amount in the AR. Now we have received the payment but have no idea how to record it so we can reconcile the transaction.
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Hi Robert,
This depends on how you entered your AR. Did you use a single lump sum for the entire balance, or did you break it up by partner? If it was done properly and has a partner on it, you can simply go to accounting -> sales -> payments and register a payment and receive money. Then go to manual reconciliation and it will appear to be reconciled.
If you didn't split the AR, you'll either need to split it now, or you have to manually select both lines in the Journal Items screen and select action -> reconcile entries.
Good luck,
Jake Robinson
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