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Hi,

The header is missing from the reports I print e.g. Sales Order, Invoices etc.


Please help. Thanks

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How is you Odoo setup? Plain installation or a Docker Setup? Do you use a web proxy?

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Waleed Mohsen not sure but My odoo is running on SH.

You can enable developer mode and go to settings -> under companies section you will find Document Layout so you can configure/preview it from there.

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I checked that and the logo does not show. But the company details and partner details are there. But it doesn't print on the documents

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Hi,

Can you check and ensure whether the report.url is correctly configured to your domain/IP in the system parameters.

Activate developer mode, navigate to Settings -> Technical -> Parameters -> System Parameters, check the records and see, whether there is a record with key as report.url, if yes, check and ensure the value is your domain/IP.

If the key is not existing create a record with key report.url and specify the value as your url.

Sample:

Key: report.url   Value https://www.walnutit.com/


Thanks & Regards

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hi, 

hear the problem was installation of wkhtmltopdf 

i have same issue in odoo 16 finally i corrected by proper installation of wkhtmltopdf

first we have to install wkhtmltopdf ubuntu 22 terminal

      1.    apt install wkhtmltopdf

      2. wkhtmltopdf --version 

      whether its 0.12.6 remove and download 0.12.5

      3.wget https://github\.com/wkhtmltopdf/wkhtmltopdf/releases/download/0\.12\.5/wkhtmltox_0\.12\.5\-1\.bionic_amd64\.deb

     \ 4\.sudo\ dpkg\ \-i\ \ wkhtmltox_0\.12\.5\-1\.bionic_amd64\.deb

sometimes\ it\ may\ error\ then\ try\ to\ install\ one\ or\ two\ things 

    \ 1\.wget\ http://archive\.ubuntu\.com/ubuntu/pool/main/o/openssl/libssl1\.1_1\.1\.1\-1ubuntu2\.1\~18\.04\.22_amd64\.deb

   \ 2\.sudo\ dpkg\ \-i\ libssl1.1_1.1.1-1ubuntu2.1~18.04.22_amd64.deb

    3.sudo apt-get install xfonts-75dpi

    4.sudo apt-get update

    5.apt --fix-broken install


finally confirm  the "wkhtmltopdf version is  0.12.5"

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