In Odoo 11 (ubuntu 18.04), when I try to print any report, I get an empty error with just the word "undefined".
It used to work OK, and suddenly it stops working.
Any idea how to debug this?
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I put in the system parameter report.url an internal URL such as: \http://127.0.0.1:8069, and now it works.
Thank you all.
hello wided,
iam facing the same problem, how do you increased the imeout in nginx config file ?
thank you
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You may want to start with looking at the odoo log file
Nothing in the odoo log file.
I found that it's an nginx timeout error, so I increased the imeout in nginx config file. Now I get the report but I have to wait 5 minutes even if it's a very small file. Before it took 5 seconds to have the report, and now 5 minutes. I don't understand why.
not sure this will improve the time issue, anyway you can have a try, activate the developer mode and navigate to settings -> technical -> parameters -> system parameters , and check whether there is a record with key as report.url, if so check whether its value is same as the one you use for accessing the instance. Suppose if your site address is niyasraphy.odoo.com , make sure that the report.url key's value is the same. if there is no such a record with this key, create one.
I added the parameter report.url in the system parameters. It takes now a minute for the report to display, but the report is missing the CSS.