Pendle Polymer Engineering Ltd.

Challenges Faced

Despite its longstanding market presence, Pendle Polymer faced several operational inefficiencies:

• Manual and disconnected quoting process using Excel and Word.

• Poor stock control due to lack of barcode tracking and warehouse visibility.

• Fragmented systems across sales, manufacturing, and quality control.

• Lack of visibility into production workflows and staff activity.

• Overreliance on discontinued software (Sage Manufacturing) and outdated infrastructure (Exchange Server).

• Difficulty managing customer data and long sales cycles due to the absence of CRM tools.

Odoo Implementation

To address these challenges, Pendle Polymer began evaluating ERP platforms with comprehensive manufacturing and planning capabilities. The company was introduced to Odoo, with a focus on a modular solution covering:

• Manufacturing & Inventory Management – real-time stock visibility, barcode tracking, and structured warehouse operations.

• Sales & CRM – integration of customer interactions, quoting automation, and pipeline management.

• Quality Control & PLM – centralised documentation, testing processes, and product lifecycle tracking.

• HR & Timesheets – staff activity tracking, approvals, and timesheet management.

• Accounting & EDI – seamless supplier invoice management and automation through EDI.

• Website & Partner Portal – WordPress integration with a proposed customer portal for post-sales support.

Key Enhancements

Following the system demonstration and planning:

• Streamlined Quoting: Automated job costing and proposal generation significantly reduced manual workload.

• Improved Stock Management: Introduction of barcode tracking enabled real-time inventory location tracking.

• Production Planning Visibility: Better scheduling tools helped in tracking work orders, staff activity, and delivery timelines.

• Integrated Quality Control: Central system for QC documentation and validation steps enhanced compliance.

• Consolidated Business Functions: Unified platform across sales, manufacturing, HR, and finance eliminated data silos.