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Hi community!
Does anyone know if there is a possibility to use variable field in templates in the Knowledge app?
For instance, I would like to set-up a template where the first name of a contact is used in the salutation of the message.
Thanks in advance!
Hi,
Please refer to our blog below to get a complete guide on the Knowledge Module
https://www.cybrosys.com/blog/what-is-knowledge-module-in-odoo-16
Hope it helps
No, it's not possible to do that in Odoo 16 and 17. The template command only contains static text.
I will pass on the feedback to see what we can do about it because it could be useful and could save people time 😃
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