Overslaan naar inhoud
Je moet geregistreerd zijn om te kunnen communiceren met de community.
Alle posts Personen Badges
Labels (Bekijk alle)
odoo accounting v14 pos v15
Over dit forum
Deze vraag is gerapporteerd
passwordemail
2 Antwoorden
4913 Weergaven
Avatar
Scott

I made a typo when installing odoo, as a result whenever password reset is done it tries to send emails from:

support@xompany.com

rather than

support@company.com


Its unable to send as the email server rightly rejects the from address.  How can I change it?  I have tried setting the system properties: mail.force.smtp.from and mail.default.from but this has had no effect.


Avatar
Annuleer
Scott
Auteur
Hi,

I am out of the office from 20 June 2023, I will not be back until 30 June 2023.  If your question is urgent you can always contact our support desk here: corvus.support@bluestar-software.co.uk. If you are contacting me about project releated issues, then please either email everyone in the project team (so it can be picked up by someone else) or I will read your email when I return to the office.

Many thanks

Scott


DISCLAIMER: This email message and any attachments is for the sole
use of the intended recipient(s) and may contain confidential and
privileged information.  Any unauthorised review, use, disclosure
or distribution is prohibited. If you are not the intended recipient,
please contact the sender by reply email and destroy all copies of
the original message.

The views expressed in this message may not necessarily reflect the
views of Bluestar Software Ltd.

Bluestar Software Ltd, Registered in England
Company Registration No. 03537860, VAT No. 709 2751 29
Avatar
Pierre Alain KOUAKOU
Beste antwoord

Hello, My email finds you in excellent health I hope?

As @Cybrosys mentioned, you must first make sure you have correctly configured your outgoing mail server.

Then for sending mail such as password reset, the email address used by default as sender is the one configured on the company. 

If no email address is configured on the company in the email field, then Odoo will use the email address of the user logged in and executing the action such as an administrator.

Good continuation !

Avatar
Annuleer
Avatar
Cybrosys Techno Solutions Pvt.Ltd
Beste antwoord

Hi Scott,

The password reset instructions are sent from your outgoing mail server that you have set up and not the email configured initially while creating account.

You can setup a new outgoing mail server and test the connection to correctly send the password reset instructions to the required users.

For reference is setting up outgoing mail servers refer the below blogs:

https://www.cybrosys.com/blog/email-configuration-in-odoo

https://www.cybrosys.com/odoo/odoo-books/odoo-15-development/ch16/outgoing-email-configuration/

Regards

Avatar
Annuleer
Gerelateerde posts Antwoorden Weergaven Activiteit
The preferred method to setup emails using a custom domain.
email
Avatar
0
dec. 25
409
need more felixiblity and inovation on email marketing tools
email
Avatar
0
nov. 25
330
After editing the Sales Order Confirmation email template, Odoo isn't using it.
email
Avatar
Avatar
1
jul. 25
2172
How to remove "Powered by Odoo" in email in the Enterprise version Opgelost
email
Avatar
Avatar
Avatar
Avatar
Avatar
5
nov. 25
20215
Email Einstellung "Von" ist die Email vom Postausgansgserver
email
Avatar
0
apr. 25
1966