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244 Weergaven

Hello,


I would like to be able to send an email (with product instructions) one day after purchasing a specific product.


How should I proceed?


Thank you for your help.

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Annuleer
Beste antwoord

As default documents attached to specific products will be added to the sales order conformation email.

  1. Upload document to be shared Sales > Product > documents

2. Upload and set visibility of document to 'On confirmed order'

3. On adding these products to a sales order, the confirmation email would already contain these documents.

This is by default. 

However if you wish to send this email a day later you could set the schedule date on the Sales: Order Confirmation email template

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Annuleer
Beste antwoord

This possible with our Marketing Automation App.

We have a template for just this pupose:



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Annuleer
Beste antwoord

1. Create the Email Template: First, you'll need to create an email template that will be sent to customers. you'll use that in later and use can also edit existing email templates 

2. Create an Automated Action (Server Action): You need to create an automated action that triggers the email one day after the purchase.

3. Use a Scheduled Action for Timing : To send the email exactly one day after the purchase, you'll need to create a Scheduled Action (cron job) that will trigger the email after the specified delay.

this is a high level technical work so I strongly recommend you to use professional developer aid in this matter or pay attention to detail and read odoo automation documentation thoroughly before. 

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