Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

CRM
e-Commerce
Boekhouding
Voorraad
PoS
Project
MRP

All apps

Alle posts Personen Badges

Labels (Bekijk alle)

odoo accounting v14 pos v15

Over dit forum

Help

PayPal API Issues Odoo Webhook ID Issues**

api paypal PaymentError ServerError webhooks

2 Antwoorden

2985 Weergaven

Michael A.

Does anyone else have this issue when trying to configure the PayPal payment method? I have a PayPal Merchant Account, and provided the following to Odoo's PayPal Integration option:

API Key
Secret Key

So from this perspective I should be all set - so I thought.

However, after inputting this information into Odoo. I receive the following error after trying to "Generate your webhook".

VALIDATION ERROR:
PayPal: The communication with the API failed. Details:

When I try making a test payment on my website, I'm receiving the following error:

PAYMENT PROCESSING FAILED
Odoo Server Error

Any help with this would be greatly appreciated!

Georg Geiger

Exact same issue here, any feedback @Odoo?

Speedswim

Same problem for us

Aniruddh Sisodia (AMCAP)

Error comes from the following line in the source code

"PayPal: " + _("The communication with the API failed. Details: %s", msg)

Please provide the complete message, that will help identify the issue and resolve it.

Audrey Ng

Hi all,

I have experienced the same issue but managed to resolve it on my end. It appears that the Odoo documentation is unclear.

Please try these steps to configure correctly. Please note I am using sandbox environment.

Log into the Paypal developer dashboard, you will have 2 sandbox accounts set up automatically.
The Merchant (business) and personal (as a Consumer).
Create an API app for the merchant paypal email address.
The client ID and secret key will be generated.
Log into paypal using the merchant account credentials (See Sandbox accounts for credentials).
Navigate to Account settings > Website payments to set up the payment data transfer that will generate the Identity Token which we will use as our Webhook ID.

Getting your Client ID and secret key, and the merchant account credentials for Step 4.

To get your Webhook ID

Hope it helps.

Regards,

Audrey Ng

3D Photomation Pty Ltd

Ying Xiao

same here

Aniruddh Sisodia (AMCAP)

Error comes from the following line in the source code

"PayPal: " + _("The communication with the API failed. Details: %s", msg)

Please provide the complete message, that will help identify the issue and resolve it.

Geniet je van het gesprek? Blijf niet alleen lezen, doe ook mee!

Maak vandaag nog een account aan om te profiteren van exclusieve functies en deel uit te maken van onze geweldige community!

Aanmelden

Gerelateerde posts	Antwoorden	Weergaven
How to solve sadad payment gateway "CHECKSUMHASH DID NOT MATCH." error in odoo15? api website website_sale payment-acquirers PaymentError	2 mei 24	3915
How do I get Product Prices with json API? Opgelost api	1 nov. 25	2799
Has anyone integrated Helpdesk with Zoom for meeting scheduling? api	1 aug. 25	1370
Using API check if Odoo is using Odoo sh or on-premises hosting. Opgelost api	1 aug. 25	1744
External API XMLRPC Authentication Keeps Replying with false api	2 jul. 25	4688

Deze vraag is gerapporteerd

Geniet je van het gesprek? Blijf niet alleen lezen, doe ook mee!